Alexandria Benton
Tabor City,NC
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated through my tenure at Foodlion Grocery Store. Excelled in issue resolution and complex problem-solving, boosting customer service quality. Skilled in organizational abilities and customer relations, I consistently maintained high accuracy in transactions, contributing to positive feedback and repeat business. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Cashier
Foodlion Grocery Store
04.2024 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Slugger's Deil
10.2023 - 04.2024
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Wendy's
03.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Waffle International
09.2021 - 03.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Arts - Art
Southeastern Community College
Whiteville, NC05.2024
High School Diploma -
East Columbus High School
Lake Waccamaw, NC06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Issue Resolution
- Complex Problem-Solving
Timeline
Cashier
Foodlion Grocery Store
04.2024 - Current
Cashier
Slugger's Deil
10.2023 - 04.2024
Cashier
Wendy's
03.2023 - 01.2024
Waitress
Waffle International
09.2021 - 03.2023
Associate of Arts - Art
Southeastern Community College
High School Diploma -
East Columbus High School