Alexandria Boogaerts
Melbourne,FL
Summary
Dedicated and detail-oriented healthcare professional with a background of 9 years in the field. Skilled in communication, compliance, and adaptability to ensure quality care. I am motivated and eager to expand my experience in Organizational Healthcare Management. I am consistently recognized for strong problem-solving abilities, commitment to staff effectiveness, and improving patient care outcomes.
Overview
8
8
years of professional experience
Work History
Laboratory Technician
Florida Healthcare Plans
Melbourne, FL
11.2020 - 04.2026
- Adhered to safety protocols and regulatory guidelines in all laboratory operations.
- Collaborated with healthcare professionals to discuss test results and findings.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Communicated with outside parties and laboratory management regarding test results.
- Coordinated daily operations to ensure smooth workflow and service delivery.
- Assisted in training new team members on company policies and standard operating procedures.
- Resolved patient and physician inquiries efficiently to enhance overall patient satisfaction.
Processing Technician
Health First Viera Hospital
Viera, Florida
05.2018 - 10.2020
- Documented processing steps accurately in electronic health records system.
- Assisted in troubleshooting process issues and recommending solutions for improvement.
- Implemented corrective action plans when needed based on results from quality assurance tests.
- Collaborated with other departments such as engineering, maintenance, and quality control to resolve problems or improve efficiency.
- Communicated effectively with supervisors regarding progress updates or changes in work assignments.
Education
Bachelor of Science - Healthcare Management - Organizational Management
Eastern Florida State College
Cocoa, FL12-2026
Associate of Science - Healthcare Navigator
Eastern Florida State College
Cocoa, FL08-2026
Associate of Arts - Associate in Arts
Eastern Florida State College
Cocoa, FL12-2023
Certified Phlebotomy Technician (CPT)
Eastern Florida State College
Cocoa, FL05-2018
Skills
- Regulatory Compliance (HIPAA, OSHA, Joint Commission)
- Incident reporting, investigation, and corrective actions
- Electronic health records (EHR) management (Epic)
- First Aid/CPR
- Training and development coordination
- Workforce planning and staffing coordination
- Interviewing and candidate screening
- Credentialing and licensure verification
Timeline
Laboratory Technician
Florida Healthcare Plans
11.2020 - 04.2026
Processing Technician
Health First Viera Hospital
05.2018 - 10.2020
Bachelor of Science - Healthcare Management - Organizational Management
Eastern Florida State College
Associate of Science - Healthcare Navigator
Eastern Florida State College
Associate of Arts - Associate in Arts
Eastern Florida State College
Certified Phlebotomy Technician (CPT)
Eastern Florida State College