Alexandria Carcamo
Corpus Christi,TX
Summary
Dynamic and dedicated professional with extensive experience at Target, excelling in customer service and cash handling. Proven ability to resolve conflicts with empathy while maintaining a balanced cash drawer. Recognized for enhancing customer satisfaction and loyalty through effective communication and teamwork, consistently exceeding service goals.
Overview
4
4
years of professional experience
Work History
Cashier
Golden Family Bingo
Corpus Christi, TX
08.2023 - Current
- Assisted customers with transactions, ensuring efficient cash handling and accurate billing.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Provided product information and recommendations, fostering positive customer interactions.
- Collaborated with team members to streamline checkout processes during peak hours.
- Learned safety protocols for cash management to minimize risk during transactions.
- Supported inventory management by restocking merchandise in a timely manner.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Customer Service Cashier
Target
Corpus Christi, TX
03.2022 - 07.2023
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Assisted customers with product inquiries and resolved issues promptly, enhancing overall satisfaction.
- Maintained compliance with company policies and safety regulations, fostering a secure workplace atmosphere.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Sales Associate
Walmart
Corpus Christi, TX
08.2021 - 03.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock audits.
- Collaborated with team members to achieve sales goals and improve store performance.
- Implemented visual merchandising strategies to optimize product displays and increase sales visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Carroll High School
Corpus Christi, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- Cash drawer balancing
- POS system operations
- Refund handling
- Guest inquiries
- Attention to detail
- Decision making aptitude
- Fraud prevention awareness
- Loyalty program promotion
Timeline
Cashier
Golden Family Bingo
08.2023 - Current
Customer Service Cashier
Target
03.2022 - 07.2023
Sales Associate
Walmart
08.2021 - 03.2022
High School Diploma -
Carroll High School