Summary
Overview
Work History
Education
Practicum and Internship Field Experience
Professional Development and Training
Timeline
Generic

Alexandria Davis

Jonesboro,AR

Summary

  • Provide advocacy and support to families
  • Stay updated on changing program regulations, policies, and procedures to provide accurate information to applicants and maintain compliance.
  • Maintain accurate records, prepare reports, and document all interactions and decisions in accordance with agency standards.
  • Provide effective customer service to make a positive impact on individuals and communities alike.

Overview

4
4
years of professional experience

Work History

Program Eligibility Specialist

Department Of Human Services
08.2021 - Current
  • Review and evaluate applications for SNAP, Medicaid, and TEA benefits to determine eligibility based on established guidelines
  • Assisted clients with accurate eligibility form, application and document completion
  • Processed and certified documents for accuracy and compliance with government regulations
  • Collaborate with other agency personnel, social workers, and community organizations to ensure comprehensive support for clients
  • Communicate with applicants and recipients to address inquiries, clarify information, and provide assistance throughout each application process
  • Achieved 95% - 97% accuracy for snap, healthcare, tea determination

Receptionist Assistant

The University Of Southern Mississippi
08.2019 - 05.2021
  • Greeted visitors and directed to appropriate personnel
  • Maintained confidentiality of information regarding clients and company
  • Made copies, sent faxes, organized and filed documents
  • Prepared, collected and distributed outgoing and incoming mail and packages
  • Responded to inquiries from callers seeking information.

Education

Bachelor of Arts - Psychology

Mississippi University For Women
Columbus, MS
05.2018

Practicum and Internship Field Experience

Petal Middle School                Practicum 


  • Collected over 120 hours under supervision of professional school counselor
  • Reviewed new students academic interest and goals
  • Addressed concerns of incoming students and parents



Lumberton High school                Internship Site


  • Provided over 150 hours of direct and indirect services to students
  • Worked with students to overcome personal, social, and behavioral problems
  • Assisted high school seniors with college applications

Professional Development and Training

  • ACT College and Career Readiness Workshop 2020
  • Suicide prevention Workshop 2021
  • Supplement Nutrition Assistance Program training
  • Medical Service Policy and Temporary Assistance for Needy Families training

Timeline

Program Eligibility Specialist

Department Of Human Services
08.2021 - Current

Receptionist Assistant

The University Of Southern Mississippi
08.2019 - 05.2021

Bachelor of Arts - Psychology

Mississippi University For Women
Alexandria Davis