Candice K. Halmes
Ozark,AR
Summary
Organized and dependable candidate successful at managing multiple priorities, willingness to take on added responsibilities to meet team goals. Works professionally with clients to develop and implement successful strategies for assisting with services and benefits.
Overview
15
15
years of professional experience
Work History
Program Eligibility Specialist
Arkansas Department of Human
01.2012 - Current
- Interview, verify and evaluate client information to determine eligibility for Federal Food Stamps (SNAP), Transitional Employment Assistance (TEA) and State Medicaid Programs using ARIES computer system and other available interfaces.
- Interpret policy and ensure compliance with state and federal laws, regulations, and policies.
- Assist clients with recommendations and information about additional local programs they may qualify for in the community.
- Meet timely and accurate case management standards.
- Assist in training of new employees when needed.
- Maintain records of caseworker completion and inform superiors.
- Supervisor duties as assigned.
Sales Representative
Russell Cellular-Verizon Wireless
11.2011 - 12.2011
- Responsible for commissioned sales of cellular device as well as plans and contracts associated with devices
- Use proper software to incorporate plans with national Verizon network
- Maintain a daily balanced drawer and store appearance.
GTM Sportswear
09.2010 - 12.2010
- Prepared garment orders for embroidery process
- Checked finished garments for quality assurance.
Administrative Support
North Central, Flint Hills Area
03.2010 - 12.2010
- Answered Multi-line Phone and maintained log
- Produced letters, memos and other documents using Microsoft Office
- Recorded data into Information and Assistance Database using Microsoft Access
- Updated calendars and schedules
- Contacted clients and arranged appointments
- Recorded client Medicare contacts into the online State database
- Developed system for supply requests and senior center accountability
- Maintained senior center monthly commodity orders for distribution
- Recorded incoming monthly mail and ensure proper delivery.
Float Teller
Regions Financial Corporation
11.2008 - 01.2010
- Performed traditional banking transactions
- Maintained a balanced drawer daily
- Answered customer inquiries and made recommendations regarding products and services
Education
Bachelor of Science - Sociology, Criminal Justice
Kansas State University
Manhattan, KSAssociate of Arts - undefined
University of Arkansas Fort Smith Fort Smith
Skills
- Program Knowledge
- Quality Control Standards
- Eligibility Procedures
- Intakes and Assessments
- Microsoft Office Proficiency
- Recordkeeping
- Documentation
- Client Interviews
Timeline
Program Eligibility Specialist
Arkansas Department of Human
01.2012 - Current
Sales Representative
Russell Cellular-Verizon Wireless
11.2011 - 12.2011
GTM Sportswear
09.2010 - 12.2010
Administrative Support
North Central, Flint Hills Area
03.2010 - 12.2010
Float Teller
Regions Financial Corporation
11.2008 - 01.2010
Bachelor of Science - Sociology, Criminal Justice
Kansas State University
Associate of Arts - undefined
University of Arkansas Fort Smith Fort Smith
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