Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
Work History
Caregiver
Private Residence
02.2024 - Current
Currently assisting an elderly couple during the weekends.
Offered companionship and kindness to elderly patients and their family
Assisting clients with activities of daily living, promoting independence and quality of life.
Clean house, run errands, manage laundry, and complete weekly grocery shopping.
Built strong relationships with clients to deliver emotional support and companionship.
Overnight Modular Team and Stocker
Walmart
07.2024 - 05.2025
Interacted with guests in friendly and knowledgeable way.
Follow daily tasks and instructions to build, rearrange, organize and at times take down fixtures and displays in a timely manner.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Caregiver
Private Residence
06.2022 - 11.2023
Company Overview: Care.com
Offered companionship and kindness to elderly patients and their visiting family
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Housekeeper/Caregiver
Prestige Estates Memory Care & Assisted Living
10.2021 - 06.2022
Tend to the needs of each designated resident
Report change in behavior and adjust care accordingly
Maintain a clean atmosphere for the residents in both common areas and resident’s individual rooms
Assist in both set up and clean up for events
Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Caregiver
Sunrise Senior Living
01.2019 - 01.2021
Tend to the needs of each designated resident
Report change in behavior and adjust care accordingly
Assisted clients with activities of daily living, promoting independence and quality of life.
Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Instructional Aide
Spectrum Schools
05.2018 - 01.2019
Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
Provided support during classes, group lessons, and classroom activities.
Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
Collaborated with instructional team members to create a cohesive educational experience for all students.
Resident Service Specialist
Pacific Housing Inc
10.2015 - 05.2018
Build and maintain healthy relationships with residents at selected apartment complexes
Work alongside office managers to provide resources and daily activities to the community.
Resolved resident complaints with empathy, resulting in increased loyalty and repeat business.