Alexandria Giles
Gulf Breeze
Summary
I am experienced in customer service and maintaining a healthy work environment for fellow staff and employers. I maintain professional attitude and will excel in any fast-paced work environment. I connect with the community allowing for steady conversation and will give aid wherever needed. I am tech-savvy with hands-on experience. I type fast with continuous improvement. I am also skilled in identifying issues that need to be addressed.
Overview
5
5
years of professional experience
Work History
Server
Flounder's Chowder House
01.2023 - Current
- Ensured food and preparation were resolved in a timely manner.
- Communicated effectively with management and employees about stocking levels.
- Multitasking efficiently to ensure customer satisfaction.
- Allowed for an easy work environment during busy season.
- Performed opening and closing duties to have a steady work and guest experience.
- Maintained cleanliness for staff and customer satisfaction.
- Maintained positive relationships with staff and management.
- Carried heavy trays and boxes.
Server
Pedro's Taco and Tequila Bar
02.2023 - 01.2025
- Maintained exceptional customer service while managing high-volume dining environments.
- Helped train new servers on menu items and service needs.
- Kept the dining area and kitchen clean and tidy for customer and coworker satisfaction.
- Handled customer questions and solved complaints efficiently.
- Worked with POS system to place orders and cash out customers.
- Kept warm relationships with reoccurring customers and staff.
- Held a steady workflow with coworkers during a busy shift.
Cashier
Papa's Pizza
01.2021 - 09.2021
- Operated cash register effectively, properly cashing out customers accurately and efficiently.
- Assisted customers with questions, providing excellent customer service.
- Kept environment clean, enhancing customer and staff satisfaction.
- Ensured smooth store operation during peak summer traffic.
- Learned and adapted quickly to new changes.
- Welcomed customers warmly and helped with any needs necessary.
- Answered questions and addressed customer concerns.
Education
Master of Science - Cyber Security
Pensacola State College
Pensacola, FLHigh School Diploma -
Gulf Breeze High School
Gulf Breeze, FL06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Customer satisfaction
- Menu memorization
- Sales experience
- Certification in Microsoft Word, Excel, and Powerpoint
- Types 100 words per minute with 98% accuracy
- Easily handles stress in hectic work environment
Languages
Spanish
Limited Working
Timeline
Server
Pedro's Taco and Tequila Bar
02.2023 - 01.2025
Server
Flounder's Chowder House
01.2023 - Current
Cashier
Papa's Pizza
01.2021 - 09.2021
Master of Science - Cyber Security
Pensacola State College
High School Diploma -
Gulf Breeze High School