Alexandria Grant
Texas Metal Equipment
Rockwall,TX
7
years of professional experience
Experienced with handling customer interactions and resolving issues with a positive attitude and empathy to build strong customer relationships. Excels in data confirmation by paying attention to detail by comparing documents or communications.
Work History
Account Specialist
2 Years 2 Months- Processed and tracked all orders and invoices internally.
- Coordinated with multiple teams to ensure timely delivery of new equipment to clients facilities or to storage for new openings.
- Set up new customer accounts internally, with manufacturers, and rep groups.
- Recorded accurate records in customer accessible databases; tracking to completion.
Data Entry Specialist
1 Year 3 Months- Processed data with accuracy and attention to detail on any order or invoices received; correcting any data entry errors to prevent duplication or data degradation.
- Successfully managed fluctuating workloads due to seasonal variations or unexpected changes in staffing level.
Inside Sales Representative
3 Years 2 Months- Developed and maintained strong client relationships to drive repeat business.
- Answered customer's questions regarding products, pricing, and availability.
- Managed professional and friendly customer interactions via phone and email daily.
Education
High School Diploma
Skills
Data entry and tracking
Order processing
Document verification
Microsoft office proficiency
Detail oriented
Efficient communication
Organizational skills
Exceptional customer service
Timeline
Account Specialist
Texas Metal Equipment
04.2024 - 06.2026Read More
Data Entry Specialist
Ettinger-Rosini & Associates
01.2023 - 04.2024Read More
Inside Sales Representative
Ettinger-Rosini & Associates
11.2019 - 01.2023Read More
Rowlett High School
High School Diploma
Read More