Alexandria Ricci
White Bear Lake,MN
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Leona Rose Interiors
White Bear Lake, Minnesota
09.2022 - 10.2024
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled incoming and outgoing mail and packages.
- Responded to customer inquiries via phone, email, and in person.
- Managed company calendar and scheduled events.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Interior Design Assistant
West elm
Minneapolis, Minnesota
05.2021 - 10.2023
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Measured rooms and documented information to plan layouts.
- Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
- Conducted site visits to measure spaces accurately prior to creating design plans.
- Helped promote company by developing marketing collateral.
Advertising Assistant
Guess
Los Angeles, California
03.2015 - 08.2020
- Collaborated with internal teams to coordinate promotional activities across multiple channels including social media.
- Developed and implemented strategic marketing plans to increase brand awareness and generate leads.
- Provided creative input on ad designs for various platforms such as print media, radio spots and digital ads.
- Managed relationships with external vendors and agencies related to advertising projects.
Education
Some College (No Degree) -
Century College
White Bear Lake, MNSkills
- Customer service
- Data entry
- Team collaboration
- Attention to detail
- Multi-tasking
- Listening skills
- Phone etiquette
- Customer assistance and interaction
Certification
- Will be taking classes to be an Anesthesia Technician
Timeline
Front Desk Receptionist
Leona Rose Interiors
09.2022 - 10.2024
Interior Design Assistant
West elm
05.2021 - 10.2023
Advertising Assistant
Guess
03.2015 - 08.2020
Some College (No Degree) -
Century College