Alexandria Hinojosa
San Antonio,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Ibex
San Antonio, TX
05.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Front Desk Receptionist
Neurosurgery and spine consultants
San Antonio, TX
11.2021 - 05.2022
- As a Receptionist I greet visitors, handle incoming and outgoing correspondence, maintain files and records, perform data entry, maintain office calendars and schedules, keep the office clean, safe and organized and keep office supply inventory fully stocked
- I also have great customer service skills as I have to talk to numerous amount of people all day.
Education
Medical assistant -
Concorde career college San Antonio
09.2021
High school diploma -
Highlands High School
07.2015
Skills
- Medical Scheduling
- Front Desk
- Medical Billing
- Medical Records
- Medical Office Experience
- Microsoft Outlook
- Office Management
- Insurance Verification
- Patient Care
- Triage
- Data Entry
- HIPAA
- Medical Receptionist
- Medical Imaging
- Bilingual
- Salesforce
- Spanish
- Customer service (5 years)
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Customer Service Representative
Ibex
05.2022 - Current
Front Desk Receptionist
Neurosurgery and spine consultants
11.2021 - 05.2022
Medical assistant -
Concorde career college San Antonio
High school diploma -
Highlands High School