Alexandria Jones
Huntsville,AL
Summary
- Motivated and dependable retail professional with experience in sales, customer service, and team management. Proven ability to lead and support a team, meet sales goals, resolve customer concerns, and maintain efficient store operations. Strong communication, leadership, and problem-solving skills with a commitment to creating positive customer experiences and helping businesses succeed.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Assistant Manager
Journeys Shoe Store
Huntsville, AL
01.2025 - Current
- Assisted with daily store operations, contributing to overall store efficiency.
- Supported store manager in leading and developing sales associates, fostering a collaborative team environment.
- Monitor sales performance and help the team achieve individual and store sales goals.
- Provide excellent customer service and help resolve customer concerns.
- Assist with scheduling, task delegation, and maintaining team productivity.
- Oversee merchandising, inventory organization, and store presentation.
- Trained new employees on sales techniques and customer engagement to enhance service quality.
- Promote teamwork, accountability, and a positive work environment.
Sales Lead
Journeys Shoe Store
Huntsville, AL
12.2024 - 01.2025
- Supported management in leading the sales team and completing daily store tasks.
- Encouraged associates to meet sales goals and deliver excellent customer service.
- Assisted with opening and closing procedures and maintaining store standards.
- Helped train and guide team members on sales techniques and product knowledge.
- Ensured merchandise was organized and the sales floor remained presentable.
Sales Associate
Journeys Shoe Store
Huntsville, AL
11.2024 - 12.2024
- Journeys — Sales Associate
- November 2024 – December 2024
- Delivered friendly, helpful, and personalized customer service.
- Recommended products and promoted sales to help achieve store goals.
- Assisted customers with selecting footwear and accessories based on their needs.
- Maintained organized merchandise displays and kept the sales floor clean.
- Assisted with inventory, restocking, and organizing shoes and stockroom merchandise.
- Worked collaboratively with team members to provide an enjoyable shopping experience.
Education
Associate of Science - Business
Calhoun Community College
Tanner, AL 08.2025 - 10.2026
Skills
- Sales Goals and Performance
- Retail Sales and Customer Service
- Team Leadership and Employee Coaching
- Store Operations and Organization
- Inventory Management and Merchandising
- Sales Forecasting
- Training and Development
- Time Management and Multitasking
- Teamwork and Problem-Solving
- Conflict Resolution
- Communication and Interpersonal Skills
Accomplishments
- Helped the store exceed its sales goal by more than $100,000 for two consecutive years.
- Recognized as Employee of the Month within the district for strong performance and contributions.
- Selected to transfer from a smaller store to a larger, higher-volume location to pursue greater opportunities and support increased sales.
- Demonstrated career growth by advancing from Sales Associate to Sales Lead and into management.
Timeline
Associate of Science - Business
Calhoun Community College
08.2025 - 10.2026
Assistant Manager
Journeys Shoe Store
01.2025 - Current
Sales Lead
Journeys Shoe Store
12.2024 - 01.2025
Sales Associate
Journeys Shoe Store
11.2024 - 12.2024