Alexandria Juarez
Pharr,TX
Summary
Proven to excel in fast-paced environments, adeptly managed high-volume calls and sensitive data at Express Employment, ensuring confidentiality and efficiency. Demonstrated expertise in file management and a commendable ability to greet and assist visitors warmly, showcasing exceptional telephone etiquette and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Express Employment
McAllen, TX
02.2024 - 08.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Assisted with Payroll
- Organized and kept employee files up to date.
Medical Records, Orders Manager
Step by Step Home Health Care
909 Business Park Drive, Mission, TX.
02.2022 - 01.2024
- Processed medical records request from outside providers according to facility, state and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPPA regulations.
- Orders management
- Delivering orders to Dr's office, hospitals for signature.
- Review, upload, manage admission paperwork.
Front Desk Receptionist
Presidente Home Care
405 N. Main St. McAllen, TX.
02.2020 - 02.2022
- Greeted incoming visitors.
- Answered multiline phone system.
- Data Entry'
- Medical Records Management.
- Medical Supplies Inventory.
- Operated fax machines, Copiers and Printers.
Education
High School Diploma -
Roswell Job Corps
Roswell, NM05.1985
Skills
- Telephone Etiquette
- File Organization
- Filing
- Sensitive information handling
- Multi-Line Telephone Systems
- File Management
- Call Routing
- Punctual and Reliable
- Data Entry
Certification
- Certified Medical Assistant.
- CPR certified
- EKG certified
- Phlebotomy certification
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Express Employment
02.2024 - 08.2024
Medical Records, Orders Manager
Step by Step Home Health Care
02.2022 - 01.2024
Front Desk Receptionist
Presidente Home Care
02.2020 - 02.2022
High School Diploma -
Roswell Job Corps