Alexandria Jump
Springfield
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. I've recently experienced the cooperate world, learned how to maintain professionalism with many different personalities and environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Red Racks DAV Thrift Store
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Student Worker
Associated Electric Co-Op
07.2024 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Completed research, compiled data, and assisted in timely reporting.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Gathered, organized and input information into digital database.
Barista
Trailer Perk Coffee
05.2023 - 07.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Head Cashier
Lowes Home Improvment
03.2022 - 10.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
Cashier
Five Below
10.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Online Grocery Associate
Walmart
03.2020 - 05.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Republic High School
Republic, MO05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
Timeline
Student Worker
Associated Electric Co-Op
07.2024 - Current
Barista
Trailer Perk Coffee
05.2023 - 07.2024
Head Cashier
Lowes Home Improvment
03.2022 - 10.2022
Cashier
Five Below
10.2020 - 12.2021
Online Grocery Associate
Walmart
03.2020 - 05.2021
Cashier
Red Racks DAV Thrift Store
High School Diploma -
Republic High School
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