Alexandria Knowles
Chattanooga,TN
Summary
Detail-oriented and adaptable hospitality professional with experience managing high-volume operations, training teams, coordinating events, and delivering exceptional customer experiences. Skilled in communication, problem-solving, process management, and cross-functional collaboration. Proven ability to learn new systems quickly, manage competing priorities, and build strong relationships with clients, teams, and stakeholders.
Overview
7
7
years of professional experience
Work History
Head Bartender
Camila
Chattanooga, TN
10.2025 - Current
- Maintain detailed documentation of inventory adjustments, recipe updates, and operational procedures to support accountability and team alignment.
- Build strong guest relationships by providing attentive service, in-depth product knowledge, and personalized recommendations that foster repeat business.
- Facilitate clear communication between front-of-house management, culinary teams, and service staff to ensure operational alignment, efficient workflow, and consistent guest experiences.
Bartender
Stir
Chattanooga, TN
07.2019 - Current
- Manage high-volume bar service by prioritizing drink orders, maintaining accuracy, and delivering efficient customer service during peak business hours.
- Coordinate with management to resolve guest concerns, special requests, and service issues professionally while maintaining a high level of guest satisfaction.
- Assist guests with menu navigation, including recommending beverages, explaining cocktail ingredients, and accommodating dietary restrictions and personal preferences.
- Coordinate onboarding and hands-on training for new bartenders, communicating operational standards, service techniques, and workflow expectations to promote team consistency.
Private Event Coordinator
Mint
Chattanooga, TN
08.2024 - 02.2025
- Document all client communications, event changes, and special requests to ensure seamless event execution.
- Schedule venue tours, planning meetings, menu tastings, and final detail appointments while maintaining organized event calendars.
- Process deposits, final payments, refunds, and billing adjustments while maintaining accurate financial records and contract compliance.
- Prepare and distribute event packets, timelines, room diagrams, and operational documents to management, catering, bar, and security.
Education
Bachelor of Science - Human Resources Management
University of Tennessee
Chattanooga04-2022
Skills
- Quality control standards
- Planning and organization
- Strategic planning
- Strong communication skills
Timeline
Head Bartender
Camila
10.2025 - Current
Private Event Coordinator
Mint
08.2024 - 02.2025
Bartender
Stir
07.2019 - Current
Bachelor of Science - Human Resources Management
University of Tennessee