Alexandria Miro
Brooklyn,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Home Health Aide
PPL
Brooklyn, NY
04.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Administered medications and monitored vital signs to maintain client health and well-being.
- Maintained accurate documentation of care provided, ensuring compliance with regulatory standards.
- Scheduled and coordinated medical appointments.
Sales Associate
Five Below
Manhattan, NY
02.2023 - 10.2024
- Collaborated with team in high-pressure situations to meet goals.
- Processed customer transactions efficiently using point-of-sale systems.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Casher/Customer Service
DIG
Manhattan, NY
08.2019 - 03.2021
- Recorded guest orders accurately while efficiently managing the food preparation line., while working on food line.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Trained new cashiers on operational procedures and customer service best practices.
Server
Buffalo Wild Wings
North Carolina
11.2017 - 05.2018
- Delivered food and drinks to guests to support smooth dining operations and timely table service.
- Coordinated order communication between service bar and kitchen to ensure correct preparation.
- Completed cleaning, sanitizing, and resetting of guest tables, ensuring consistent presentation and readiness.
Server
Sizzler
Queens, NY
10.2016 - 06.2017
- Greeting and attending to customers upon entrance to the restaurant.
- Making sure guests were well taken care of and had everything that was asked for.
- Maintained organization and cleanliness of dining sections to enhance guest experience.
- Assisted servers by managing tables and delivering meals during peak service times.
Cashier and Customer Service
The bagel store
Brooklyn, NY
10.2014 - 02.2015
- Greeted customers upon entry to create welcoming atmosphere.
- Cashing out customers' orders.
- Assisted customers with inquiries about food offerings to enhance their experience.
Education
High School Diploma - Photography
High School Of Graphic Communication Arts
Manhattan, NY06.2013
Skills
- POS system operation
- Customer Service
- Time management
- Problem-solving skills
- Cash management
- Teamwork and collaboration
- Dependable team player
Timeline
Home Health Aide
PPL
04.2025 - Current
Sales Associate
Five Below
02.2023 - 10.2024
Casher/Customer Service
DIG
08.2019 - 03.2021
Server
Buffalo Wild Wings
11.2017 - 05.2018
Server
Sizzler
10.2016 - 06.2017
Cashier and Customer Service
The bagel store
10.2014 - 02.2015
High School Diploma - Photography
High School Of Graphic Communication Arts