Alexandria Newhart
El Paso,TX
Summary
Dedicated and versatile professional with a strong background in customer service, hospitality, and public safety. Experienced in fast-paced environments where adaptability, communication, and teamwork are essential. Holds dual associate degrees in Criminal Justice and Enterprise Development, with a passion for serving others and solving problems. Known for being reliable, quick to learn, and focused on delivering a positive experience in every role. CPR and First Aid certified, with a long-term interest in growing within business, service, or public safety fields.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
05.2024 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Carhop
Sonic Drive-in
08.2023 - 05.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
Host
In the Raw - Broken Arrow
03.2021 - 10.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Lifeguard
Woodmeadow Pool
05.2020 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
Associate of Arts - Criminal Justice
Tulsa Community College
Tulsa, OK05.2025
Associate of Science - Enterprise Development
Tulsa Community College
Tulsa, OK05.2025
Skills
- Excellent customer service and professional communication
- Conflict resolution and problem-solving
- Multitasking in high-pressure environments
- Fast and accurate cash handling and POS system use
- Team collaboration and adaptability
- Business awareness and basic financial literacy
- CPR and First Aid certified
- Reliable, punctual, and detail-oriented
Languages
English
Native or Bilingual
Spanish
Elementary
References
- Felicia Garcia - AGM @ Buffalo Wild Wings
Phone - 918-330-6243
- Chelsea Mohan - Coleader @ Church
Phone - 314-775-8037
Timeline
Server
Buffalo Wild Wings
05.2024 - 07.2025
Carhop
Sonic Drive-in
08.2023 - 05.2024
Host
In the Raw - Broken Arrow
03.2021 - 10.2021
Lifeguard
Woodmeadow Pool
05.2020 - 09.2021
Associate of Arts - Criminal Justice
Tulsa Community College
Associate of Science - Enterprise Development
Tulsa Community College
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