Alexandria Newman
Dallas , TX,TX
Summary
Accomplished professional with extensive experience in business analysis and a deep passion for civil rights, particularly in diversity, equity, and inclusion. Proven track record of investigating and managing compliance issues, analyzing regulations, and producing detailed performance reports. Held roles such as Legal Court Specialist, Executive Mayor's Assistant, and Health Services Coordinator, honing ability to evaluate and enforce EEO, Title VI, and ADA regulations. Excel at assessing policy changes, authoring comprehensive reports, and providing strategic recommendations. Unwavering dedication to ensuring regulatory adherence and fostering an inclusive environment.
Overview
7
7
years of professional experience
Work History
Executive Administrative Assistant
DART
06.2023 - Current
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Scheduled appointments and handled calenders for senior leadership.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Implemented updated policies and practices for organization and monitored effect.
- On a daily basis, I address complex interpersonal, technical, and administrative challenges using both analytical and creative methods.
- I possess robust organizational skills, clear and concise writing capabilities, a commitment to meeting customer expectations, and the ability to build effective relationships with individuals at all levels to accomplish daily tasks.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Collaborates extensively with Employee Labor Relations (ELR), the Union, senior management, and operators to meticulously address and resolve grievances, ensuring adherence to timelines, efficient distribution, and strict policy compliance throughout the resolution process.
- Manage the end-to-end process of preparing SOP meetings and agenda reports for the Rail Department, including drafting, editing, and coordinating reports and presentations. Ensure adherence to timelines and quality standards, collaborating with colleagues to gather necessary information and incorporate feedback.
Legal Court Specialist
Department Of Community Supervision
05.2022 - 04.2023
- Served as a liaison between judges, attorneys, parties, and witnesses during trials, ensuring smooth proceedings and clear communication.
- Increased case resolution rates by diligently monitoring case status updates and proactively addressing potential roadblocks.
- Enhanced court efficiency by streamlining case management processes, effectively reducing backlog.
Led group sessions focused on cognitive-behavioral skill-building, promoting personal accountability among participants. - Provided timely court reports with recommendations for sentencing and supervision modifications, demonstrating strong analytical skills.
Maintained accurate records and documentation, ensuring compliance with department policies and procedures. - Prepared court calendars and managed the upload of court documents and offender financials into a government database.
- Managed court proceedings by preparing case dockets and coordinating with attorneys and litigants, showcasing strong organizational and communication skills.
- Utilized electronic mail systems, particularly Microsoft Outlook, for efficient communication and correspondence management.
- Proficient in case/litigation management software and workflow software, facilitating streamlined handling of legal processes and documentation.
Executive Assistant to the Mayor
City of Augusta
01.2022 - 05.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Participated in meetings and projects to support the overall goals and objectives of the city government.
- Supports diverse administrative Human Resources functions for the division.
- Coordinated with various departments to ensure that office procedures and practices adhered to government regulations and internal policies, supporting compliance efforts and facilitating smooth administrative operations.
- Developed and implemented procedural guidelines for office operations, ensuring alignment with municipal standards and enhancing overall efficiency.
- Organized and facilitated training sessions and workshops for staff to improve understanding of new policies and procedures, contributing to effective implementation and adherence.
- Monitored and reviewed procurement and operational processes to ensure compliance with ethical standards and regulatory requirements, identifying and addressing potential areas for improvement.
- Supported the Mayor’s office in upholding regulatory compliance by managing sensitive information with the utmost discretion and ensuring that all procurement activities adhered to established guidelines and best practices.
Health Coordinator I
Department of Health
03.2021 - 12.2021
- Promoted preventive healthcare measures, leading to decreased instances of chronic conditions among patients.
- Implemented evidence-based practices in developing individualized care plans, leading to improved clinical outcomes for patients.
- Collaborated with cross-functional teams to develop targeted interventions addressing identified gaps in care delivery systems.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
- Supported medical staff by proficiently entering data into the worldwide database system G.R.I.T.S system, contributing to accurate record-keeping.
- Provided essential administrative assistance at a COVID-19 vaccination site, ensuring smooth operations and timely delivery of services.
- Stayed informed about updates from the CDC regarding COVID-19 protocols and guidelines, including the administration of vaccines, and provided guidance and support to management and staff on compliance matters related to maintaining a safe and healthy work environment during the pandemic.
Verizon Salesman Specialist
Cellular Sales Verizon
12.2019 - 03.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Set and achieved company defined sales goals.
Mobile Home Set Salesperson
DeLaigle Mobile Home Center
05.2017 - 12.2019
- Conducted ongoing training sessions/workshops for junior sales team members aimed at enhancing their skills/knowledge base and ultimately contributing towards overall company growth targetsobjectives.
- Utilized advanced negotiation skills when working with both buyers and sellers, securing favorable outcomes for all parties involved in each transaction.
- Developed customized presentations tailored specifically towards individual client needs/preferences aiming ultimately at increasing overall satisfaction levels while also driving greater conversion rates amongst prospects/target audience groups.
- Organized open houses and promotional events to showcase available mobile homes to potential buyers.
- Facilitated the application process for customers, collaborating with banks and financial institutions to secure loans by assessing eligibility criteria such as debt-to-income ratio, credit history, and employment stability, ensuring smooth and successful home purchases.
- Worked closely with customers to navigate the complexities of loan requirements, providing guidance and support to address any financial hurdles and ensure qualification, demonstrating strong problem-solving skills and attention to detail.
- Utilized data analysis techniques to support management in developing effective marketing strategies and targeted campaigns, leveraging insights to identify and reach our ideal audience and drive increased sales of mobile homes, demonstrating a proactive approach to data-driven decision-making and contributing to business growth and success.
- Facilitated perk testing and soil testing with specialized companies to assess the suitability of land for mobile home placement, ensuring compliance with local regulations and providing customers with viable housing options tailored to their needs.
- Collaborated closely with notaries to authenticate and notarize closing documentation and permits, ensuring legal compliance and smooth transaction processes during house closings.
- Advised customers on down payment options and financial considerations, helping them make informed decisions and achieve their homeownership goals, showcasing financial literacy and a customer-centric approach.
Education
BBA - Business Management
Savannah State University
Savannah, GA05.2025
Skills
- Project Management
- Data analysis
- Statistical analysis
- Cross-functional teamwork
- Conflict mediation
- Civil Rights Policy
- Diversity & Inclusion
- Training & Development
- Data Management and Interpretation
- Advanced Data Analysis Tools
- Regulatory Compliance and Reporting
- Administrative Coordination and Support
Timeline
Executive Administrative Assistant
DART
06.2023 - Current
Legal Court Specialist
Department Of Community Supervision
05.2022 - 04.2023
Executive Assistant to the Mayor
City of Augusta
01.2022 - 05.2022
Health Coordinator I
Department of Health
03.2021 - 12.2021
Verizon Salesman Specialist
Cellular Sales Verizon
12.2019 - 03.2021
Mobile Home Set Salesperson
DeLaigle Mobile Home Center
05.2017 - 12.2019
BBA - Business Management
Savannah State University