Alexandria Dickerson
ATLANTA,GA
Overview
15
15
years of professional experience
1
1
Certification
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Manager
MPC Incorporation
08.2021 - Current
- Managed the waitress staff to make sure that they are prepared to provide excellent service to the customers, and responsible for training new employees.
- Scheduled and coordinated monthly team meetings.
- Directed daily operations to ensure efficient workflow and consistent service delivery.
- Coordinated staff assignments, priorities, and schedules to meet business demands.
- Monitored performance and resolved operational issues to maintain quality standards.
Volunteer
Sickle Cell Foundation of Georgia
05.2025 - 10.2025
- Coordinated community outreach activities supporting sickle cell awareness and education initiatives.
- Delivered compassionate assistance to clients and families navigating foundation resources and services.
- Supported fundraising events by preparing materials, organizing logistics, and assisting attendees.
- Maintained accurate records for volunteer activities, donations, and event materials.
Bottle Girl/Waitress
Aurum Lounge
01.2020 - 02.2021
- Prepared specialized and non-specialized alcoholic drinks for the customer.
- Managed VIP table service, anticipating guest needs and maintaining attentive hospitality throughout service.
- Processed guest requests accurately, ensuring prompt communication between floor, service, and support teams.
- Coordinated bottle presentations, mixers, and order flow with bar staff for seamless guest delivery.
- Collected large amounts of currency from the customers.
Waitress Manager
Cigar Bar
10.2016 - 11.2019
- Managed the waitress staff to make sure that they were prepared to provide excellent service to the customers.
- Greeted customers and seated them in a timely and fair manner and/or to their satisfaction.
- Prepared checks that itemize and total meal costs and sales taxes, and also collect payments from customers.
- Supervised server floor coverage and coordinated daily service priorities.
Bartender/Waitress
Twist Restaurant & Tapas Bar
10.2011 - 10.2015
- Greeted guests promptly, presented menus, and answered questions about tapas, cocktails, and specials.
- Write patrons’ food orders on order slips, memorize orders, and enter orders into computers for transferring to kitchen staff.
- Prepared specialized and non-specialized alcoholic drinks to the customers.
- Checked with customers to ensure that they are enjoying their meals and took action to correct any problems.
- Prepared checks that itemize and total meal costs and sales taxes, also, collect payments from customers.
Education
Bachelor's Degree - Psychology
Georgia State University
Atlanta, GA05.2023
Dental Assisting Certificate - Dental Assistant
Indigo Career College
Atlanta, GA10.2026
Associates Degree - Psychology
Atlanta Metropolitan College
Atlanta, GA12.2018
Certificate - Cosmetology
Atlanta Technical College
Atlanta, GA05.2009
Skills
- Staff management
- Staff Scheduling
- Inventory Control
- Quality Control
- MS Office Word and Excel
- Customer service
- Team leadership
- Time management
- Decision-making
- Problem-solving
- Excellent Organizational Skills
- Service industry experience
- Solid Interpersonal & Communication Skills
- Written communication
- Goal-oriented
- Team Player
Certification
- Basic Life Support (AHA)
- Dental Practice Act (2hour DBC approved Course)
- CA standard infection control certification
- CA radiation safety certification
- CA coronal polishing certification
- Professionalism
Timeline
Volunteer
Sickle Cell Foundation of Georgia
05.2025 - 10.2025
Manager
MPC Incorporation
08.2021 - Current
Bottle Girl/Waitress
Aurum Lounge
01.2020 - 02.2021
Waitress Manager
Cigar Bar
10.2016 - 11.2019
Bartender/Waitress
Twist Restaurant & Tapas Bar
10.2011 - 10.2015
Bachelor's Degree - Psychology
Georgia State University
Dental Assisting Certificate - Dental Assistant
Indigo Career College
Associates Degree - Psychology
Atlanta Metropolitan College
Certificate - Cosmetology
Atlanta Technical College