Alexandria Michelle Bates
Pensacola,FL
Summary
Results-driven sales professional with proven experience in outside B2B sales, territory management, and client relationship building. Known for exceeding sales goals, driving business growth, and delivering tailored solutions to clients. Passionate about building strong partnerships, and continuously improving performance. Seeking a challenging sales role where I can thrive, continuously develop my abilities, and contribute to both individual and team success.
Overview
8
8
years of professional experience
Work History
District Manager
Automatic Data Processing (ADP)
10.2023 - 07.2025
- Manage a designated sales territory, targeting small business clients for cloud-based HR and payroll solutions.
- Execute outbound prospecting strategies, including cold calling, networking, and client referrals.
- Closing new business while cultivating opportunities within existing accounts.
- Serve as a trusted advisor, providing solutions tailored to clients' business needs.
- Utilize Salesforce to manage the pipeline, track opportunities, and forecast monthly and quarterly sales.
Management Assistant
Airbnb
08.2022 - 07.2023
- Served as a liaison between clients and property owners to deliver seamless customer experiences.
- Managed logistics and scheduling, including coordinating cleanings and check-in processes.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Receptionist
Go Orthodontics
05.2021 - 08.2021
- Handled client communications, scheduling, and account support across multiple service lines.
- Resolved service issues quickly, maintaining a high level of customer satisfaction.
- Gained exposure to outbound communication and follow-up processes for client retention.
Office Manager
Nationwide Pest Control & BPG Inspections
06.2020 - 06.2021
- Managed inbound and outbound client communications regarding service scheduling and billing.
- Strengthened customer relationships through proactive service and follow-up.
- Contributed to client retention efforts by resolving concerns and improving the overall experience.
Cheerleading Coach
Memphis Pride All Star Cheer & Dance
08.2017 - 07.2019
- Led youth teams in competitive performance preparation, emphasizing discipline, and teamwork.
- Planned choreography and enforced, structured training programs.
Education
Bachelor of Arts - Allied Health Studies & Psychology
The University of Mississippi
Oxford, MS05.2023
Skills
- B2B sales and territory development
- Consultative selling and relationship building
- Pipeline management and cold calling
- Salesforce and CRM proficiency
- Quota attainment and forecasting
- Strategic prospecting and lead generation
- Excellent communication and presentation skills
Timeline
District Manager
Automatic Data Processing (ADP)
10.2023 - 07.2025
Management Assistant
Airbnb
08.2022 - 07.2023
Receptionist
Go Orthodontics
05.2021 - 08.2021
Office Manager
Nationwide Pest Control & BPG Inspections
06.2020 - 06.2021
Cheerleading Coach
Memphis Pride All Star Cheer & Dance
08.2017 - 07.2019
Bachelor of Arts - Allied Health Studies & Psychology
The University of Mississippi
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