Hi, I’m
Alex Anthony Garfias
Hemet,CA
Summary
Three years of experience as billing analyst in banking and healthcare industries. Four years as fraud detection analyst in the baking industry. Eight years of experience as Academic/Financial Advisor. Expert using Excel for data analytics, data modeling and automation, highly experienced using Excel PQ, Power BI, Access and MySQL. Top-performing Billing Analyst offering excellent skills in monitoring payment transactions. Pursuing a similar position where an enthusiastic individual with an understanding of invoicing and process improvement is highly sought.
Overview
15
years of professional experience
Work History
Cross Country Healthcare Remote
MSP Billing Analyst
03.2022 - Current
Job overview
- Processed billing for over 1500 caregivers timesheets weekly.
- Analyze Kronos (timekeeping) data, time reconciliations, from over 250 subcontractors.
- Constantly trained team members and new hires on billing procedures, Excel data management templates and billing applications.
- Functioned as key point of contact for billing data integrity matters for clients, vendors and internal departments.
- Functioned as key point of contact for billing data integrity matters for clients, vendors and various internal departments
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers
- Reviewed full history of past due accounts and contacted clients regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts
- Created aging reports to notify internal stakeholders and clients of past due invoices.
- Designed and produced reports to highlight and explain collection issues and balances due, working with clients and subcontractors simultaneously
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction
- Generated and submitted invoices based upon established accounts receivable schedules and terms
- Reviewed and reconciled customer accounts to manage accuracy of payments
- Produced and mailed monthly statements to clients and assisted with related requests for information and clarification
Remote Coop Financial Services
Billing Associate
06.2020 - 03.2022
Job overview
- Perform billing data analysis in fast-paced enterprise billing department where thousands of billable items are processed for 1900 Credit Unions.
- Activities include contracts reviewing, data management and formatting in Excel and Altair Monarch, financial data mining in Great Plains and Access data base
- Ongoing communication with team members regarding billing issues, collection and for client’s inquiries resolution; constant direct communication with clients.
- Updated pricing on orders in system to promote invoice accuracy for special items, agreements, substitutions and unauthorized deliveries
- Researched portals issues related to non-payment within e-billing vendor portals
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers
- Implemented proper execution of monthly collection emails and escalation process
- Monitored customer accounts to identify and rectify billing issues
PSCU
Fraud Detection Analyst
10.2016 - 03.2020
Job overview
- Perform data analysis to detect and prevent fraudulent activity in banking transactions for over 1000 Credit Unions.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Developed and implemented procedures to detect and prevent fraud.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk
- Tracked fraud cases and monitored trends to develop strategies for prevention
- Performed risk assessments to determine level of fraud risk and prioritize investigations
- Evaluated customer data to identify and prevent fraudulent activities
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity
- Contacted customers directly to notify of fraudulent activity and minimize impacts
University of Phoenix
Academic/Financial Advisor
05.2008 - 05.2016
Job overview
- Responsible for monitoring and auditing student’s academic progression
- Analyzed academic and financial data for proper compliance with university and department of education policies
- Helped students meet their academic goals by properly allocating available funds
- Ranked 15th in NPS scoring out of 600 advisors.
- Facilitated presentation and recommendation of services by optimizing student's relationships.
- Helped thousands of students make informed decisions about financial planning for their career.
- Created financial models to analyze and evaluate student's finances for career completion.
Education
University of ArizonaPhoenix, AZ
Some College (No Degree) from Data Analytics
University Overview
- Continuing education in computer science.
- Python, MySQL, MongoDB, Excel (VBA, Power Query, Power BI), Access, Tableau, intro to Machine Learning.
University of PhoenixPhoenix, AZ
Master of Science from Accountancy
06.2015
University Overview
- Completed professional development in Accounting.
- GPA: 3.88, Auditing and financial reporting complying with GAAP, SEC and SOX standards Taxation, accounting information systems, and governmental accounting.
Skills
- Great communication and writing skills, experienced data analyst using MSP Billing applications -B4H, ShiftWise, Excel, PQ, Power BI, Access, MySQL, fraud prevention applications -Pindrop and Kibana Typing 65 WPM, 10key by sight, bilingual -English/Spanish Excel templates developer, quick learner, experience in on-the job training
- AR and AP Expertise
- Adjustment Posting
- Procedures Compliance
- Billing and collection procedures expert
Hobbies
I play Volleyball as much as possible, normally twice a week; cooking is something that I enjoy doing almost daily, more than a hobby I see it as a necesity.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
MSP Billing Analyst
Cross Country Healthcare Remote
03.2022 - Current
Billing Associate
Remote Coop Financial Services
06.2020 - 03.2022
Fraud Detection Analyst
PSCU
10.2016 - 03.2020
Academic/Financial Advisor
University of Phoenix
05.2008 - 05.2016
University of Arizona
Some College (No Degree) from Data Analytics
University of Phoenix
Master of Science from Accountancy