Alexi Alvarado
Rowlett,TX
Summary
Experienced, motivated supervisor well-versed in team leadership and communication. Proven ability to enhance self and team performance and growth . Dedicated to driving results while creating a collaborative environment.
Overview
4
4
years of professional experience
Work History
Lead Supervisor
Coach- Tapestry
05.2023 - Current
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Oversee day to day operations and keep track of inventory to maintain a well organized store.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Placed as clientele champion and coordinated strategic follow ups to maintain retention and achieve company set goals.
- Oversee Sales and service and demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
Luxury Sales Associate
Coach- Tapestry
11.2021 - 05.2023
- Acquired extensive knowledge of the brand across multiple product categories to provide well-rounded customer service experiences.
- Delivered exceptional customer experiences through consistent demonstration of product knowledge and expertise.
- Clientele and developed strong rapport with customers, fostering loyalty and generating repeat business.
- Implemented effective upselling techniques to encourage additional purchases from satisfied customers.
- Increased store revenue by consistently meeting and exceeding sales targets.
Receptionist
Elite Suites Pet Resort
03.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma -
John Horn High School
Mesquite, TX05-2018
Skills
- Customer Service
- Effective Communication
- Active Listening
- Strategic Planner
- Training and mentoring
- Goal-Oriented
- Performance Tracking and Evaluation
- Multitasking Abilities
- Time Management
- Quick Learner
- Open Minded
Timeline
Lead Supervisor
Coach- Tapestry
05.2023 - Current
Luxury Sales Associate
Coach- Tapestry
11.2021 - 05.2023
Receptionist
Elite Suites Pet Resort
03.2021 - 10.2021
High School Diploma -
John Horn High School
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