Alexia Agramonte
North Brunswick,NJ
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged my strong customer service and inventory control skills at Lidl US, Walmart, and GoPuff. Demonstrating reliability and a commitment to excellence, I improved transaction accuracy by over 30%, embodying patience and empathy in high-pressure environments. Hardworking and passionate job seeker with strong organizational skills eager to secure a packaging position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Representative
Lidl US
North Brunswick, NJ
09.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Packer
GoPuff
New Brunswick, NJ
05.2020 - 07.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Cashier/Customer Service Representative
Walmart
Deptford, NJ
11.2018 - 08.2019
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
No Degree -
William Paterson University of New Jersey
Wayne, NJHigh School Diploma -
Highland Park High School
Highland Park, NJ06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Order Taking
- Product restocking
- Payment Processing
- Product Knowledge
- Refunds and exchanges
- Merchandise Restocking
- Inventory Control
- Order Packaging
- Retail Merchandising
Timeline
Cashier/Customer Service Representative
Lidl US
09.2021 - 11.2023
Packer
GoPuff
05.2020 - 07.2021
Cashier/Customer Service Representative
Walmart
11.2018 - 08.2019
No Degree -
William Paterson University of New Jersey
High School Diploma -
Highland Park High School