Alexia Altamirano
Rancho Palos Verdes,United States
Summary
Dynamic leader with proven expertise in staff education and training, honed at First Class Pizza. Skilled in multitasking and shift leadership, I significantly enhanced team motivation and operational efficiency. Renowned for reliability and strong communication, I consistently exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Shift Leader
First Class Pizza
Irvine, CA
12.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Dog Walker
Rover.com
Irvine, CA
03.2024 - 10.2024
- Provided dogs with exercise and fresh air to promote dog health.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
Education
Human Services
Irvine Valley College
Irvine, CAPortola High School
Irvine, CA06.2023
Skills
- Customer service focus
- Team motivation
- Strong verbal and written communication
- Staff education and training
- Complaint resolution
- Daily workflows
Timeline
Dog Walker
Rover.com
03.2024 - 10.2024
Shift Leader
First Class Pizza
12.2022 - Current
Human Services
Irvine Valley College
Portola High School