Alexia Castro
Columbus,OH
Summary
Dedicated server with a strong work ethic, exceptional customer service, and cash handling expertise. Committed to guest engagement and problem resolution to enhance dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Zapatas Mexican Kitchen
Pickerington, OH
03.2018 - Current
- Trained new servers on menu details and mandated instructions.
- Managed multiple tables efficiently during rush hours, upholding quality service collectively
- Built strong reliable relationships with sustained regular customers.
- Executed cash and card transactions
- Resolved customer complaints professionally to maintain optimal reputation for the restaurant
- obligations completed opening, closing and shift change obligations to keep restaurant working efficiently and effectively
Education
High School Diploma -
Pickerington Central High School
Pickerington, OHSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Zapatas Mexican Kitchen
03.2018 - Current
High School Diploma -
Pickerington Central High School