Alexia Curico
Franklin Square,NY
Summary
Dedicated professional with strong customer service skills and a commitment to employee development. Known for training staff effectively and enhancing client satisfaction through clear communication.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Lead Supervisor
Little Paws Of Hope - Tiny Tots Boarding, Day Care & Training
Westbury, NY
01.2026 - Current
- Supervised daily operations to ensure quality care for all animals in boarding and daycare.
- Trained and mentored staff on best practices for animal handling and safety protocols.
- Implemented training programs to enhance employee skills and improve service delivery.
- Coordinated schedules for staff, ensuring adequate coverage for peak times and special events.
- Developed training programs to enhance staff skills in pet behavior management and training techniques.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Enhanced customer satisfaction through effective communication and addressing client concerns promptly.
Daycare Coach
Little Paws Of Hope - Tiny Tots Boarding, Day Care & Training
Westbury, NY
08.2025 - 01.2026
- Fostered positive relationships with pets and owners, enhancing trust and communication.
- Developed engaging training activities tailored to various age groups and skill levels.
- Monitored pet behavior during daycare sessions, ensuring safety and well-being of all animals.
- Assisted in implementing daily schedules for playtime, feeding, and training routines.
- Educated pet owners on best practices for care and training techniques.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NY05-2027
High School Diploma -
H. Frank Carey High School
Franklin Square, NY06-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Strong verbal and written communication
- Staff training
- Administrative skills
- Employee development
- Task delegation
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Licensed Cosmetologist - June 2024
Timeline
Lead Supervisor
Little Paws Of Hope - Tiny Tots Boarding, Day Care & Training
01.2026 - Current
Daycare Coach
Little Paws Of Hope - Tiny Tots Boarding, Day Care & Training
08.2025 - 01.2026
Associate of Arts - Liberal Arts
Nassau Community College
High School Diploma -
H. Frank Carey High School