Betsy Del Valle
Buena,NJ
Summary
Looking for opportunity to enter work field again. Bilingual(Spanish). Good problem-solving and decision making abilities. Over 13 years data entry experience. Punctual and reliable employee committed to thoroughness and quality. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges.
Overview
22
22
years of professional experience
Work History
Manager
Latin american grill
Hammonton, NJ
11.2006 - 12.2007
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assessed risks in relation to vendors, manufacturers and suppliers
- Employees scheduling
- Inventory
Intermittent Labor Clerk
NJ Dept of Labor
Vineland, NJ
11.1996 - 03.1999
- Preparing, processing and paying claims for claimants
- Call center- answering bilingual claimant calls and helping them resolve their issues
- Database entry
- Multitask, teamwork
Medical Records Clerk
Southern Jersey Family Medical Center
Vineland, NJ
03.1988 - 05.1996
- Managed patient medical chart request from patients and other entities
- Data Entry for billing Dept(verified insurance eligibility and verified medical referrals
- Aided in insurance claims
- Initiate the medial record by helping to prepare patients arriving
- Maintains medical records software to ensure all charts are audited and unto date with the most recent date of service information
- Provided records to health care providers
- Provided excellent service to patients
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
- Pulled patient records and transferred information to appropriate parties.
- Kept department clean, organized and professional.
- Observed confidentiality and safeguarded all patient-related information.
- Purged outdated files.
- Maintained 100% compliance with all hospital and government regulations.
- Followed-up with insurance companies and individuals to resolve discrepancies.
Jewelry Sales Associate
Tommy's Jewelry
Hammonton, NJ
02.1986 - 01.1988
- Performed general maintenance and lightly cleaned the showroom and displays regularly.
- Promoted company's image in positive manner to customers, delivering superior customer service experience.
- Achieved sales goals by tapping into emotions surrounding customers' life-changing events and helping each person select symbols of personal happiness.
- Used bilingual skills to assist closing sales with spanish-speaking customers.
- Provided excellent service to all customers through active engagement, direct eye contact, and listening skills.
- Performed daily activities, including housekeeping and inventory management to keep store operations running smoothly.
- Worked closely with customers to determine preferences, budgets and tastes for gold jewelry.
- Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
- Restocked merchandise from inventory during downtime when items upfront became low.
Education
Some College (No Degree) -
Atlantic Cape Community College
Mays Landing, NJHigh School Diploma -
Hammonton High School
Hammonton, NJ06.1987
Skills
- Fluent in Spanish
- Data Entry
- Multitasking
- Claims resolution
- Well developed communication skills
- Ability to work independent or in a team
- Great problem solving skills
- Organized
- Exceptional work ethics
- Dependable, Reliable
Timeline
Manager
Latin american grill
11.2006 - 12.2007
Intermittent Labor Clerk
NJ Dept of Labor
11.1996 - 03.1999
Medical Records Clerk
Southern Jersey Family Medical Center
03.1988 - 05.1996
Jewelry Sales Associate
Tommy's Jewelry
02.1986 - 01.1988
Some College (No Degree) -
Atlantic Cape Community College
High School Diploma -
Hammonton High School
Similar Profiles
Andrew BuckAndrew Buck
General Manager at Latin American GrillGeneral Manager at Latin American Grill
Yaniuska FeblesYaniuska Febles
Waitress at Latin American GrillWaitress at Latin American Grill
Pilar BarrozoPilar Barrozo
Server at Latin House GrillServer at Latin House Grill