Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betsy Del Valle

Buena,NJ

Summary

Looking for opportunity to enter work field again. Bilingual(Spanish). Good problem-solving and decision making abilities. Over 13 years data entry experience. Punctual and reliable employee committed to thoroughness and quality. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges.

Overview

22
22
years of professional experience

Work History

Manager

Latin american grill
Hammonton , NJ
2006.11 - 2007.12
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed risks in relation to vendors, manufacturers and suppliers
  • Employees scheduling
  • Inventory

Intermittent Labor Clerk

NJ Dept of Labor
Vineland , NJ
1996.11 - 1999.03
  • Preparing, processing and paying claims for claimants
  • Call center- answering bilingual claimant calls and helping them resolve their issues
  • Database entry
  • Multitask, teamwork

Medical Records Clerk

Southern Jersey Family Medical Center
Vineland , NJ
1988.03 - 1996.05
  • Managed patient medical chart request from patients and other entities
  • Data Entry for billing Dept(verified insurance eligibility and verified medical referrals
  • Aided in insurance claims
  • Initiate the medial record by helping to prepare patients arriving
  • Maintains medical records software to ensure all charts are audited and unto date with the most recent date of service information
  • Provided records to health care providers
  • Provided excellent service to patients
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Pulled patient records and transferred information to appropriate parties.
  • Kept department clean, organized and professional.
  • Observed confidentiality and safeguarded all patient-related information.
  • Purged outdated files.
  • Maintained 100% compliance with all hospital and government regulations.
  • Followed-up with insurance companies and individuals to resolve discrepancies.

Jewelry Sales Associate

Tommy's Jewelry
Hammonton , NJ
1986.02 - 1988.01
  • Performed general maintenance and lightly cleaned the showroom and displays regularly.
  • Promoted company's image in positive manner to customers, delivering superior customer service experience.
  • Achieved sales goals by tapping into emotions surrounding customers' life-changing events and helping each person select symbols of personal happiness.
  • Used bilingual skills to assist closing sales with spanish-speaking customers.
  • Provided excellent service to all customers through active engagement, direct eye contact, and listening skills.
  • Performed daily activities, including housekeeping and inventory management to keep store operations running smoothly.
  • Worked closely with customers to determine preferences, budgets and tastes for gold jewelry.
  • Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Restocked merchandise from inventory during downtime when items upfront became low.

Education

Some College (No Degree) -

Atlantic Cape Community College
Mays Landing, NJ

High School Diploma -

Hammonton High School
Hammonton, NJ
06.1987

Skills

  • Fluent in Spanish
  • Data Entry
  • Multitasking
  • Claims resolution
  • Well developed communication skills
  • Ability to work independent or in a team
  • Great problem solving skills
  • Organized
  • Exceptional work ethics
  • Dependable, Reliable

Timeline

Manager

Latin american grill
2006.11 - 2007.12

Intermittent Labor Clerk

NJ Dept of Labor
1996.11 - 1999.03

Medical Records Clerk

Southern Jersey Family Medical Center
1988.03 - 1996.05

Jewelry Sales Associate

Tommy's Jewelry
1986.02 - 1988.01

Some College (No Degree) -

Atlantic Cape Community College

High School Diploma -

Hammonton High School
Betsy Del Valle