Alexia Kylen Aronhalt
Slocomb
Summary
I am a motivated and resourceful college student with great dedication and a strong work ethic. I manage my time effectively, learn quickly, and stay focused on completing tasks efficiently. I am eager to gain hands-on experience throughout my business degree to expand my career opportunities after graduation.
Overview
6
6
years of professional experience
Work History
Customer Service Staff
Publix West 84
01.2023 - Current
- Assisted customers with inquiries and provided product information.
- Processed transactions efficiently at the checkout counter.
- Collaborated with team members to ensure smooth daily operations.
- Resolved customer complaints effectively to enhance satisfaction.
- Educated customers on promotions and store policies during interactions.
- Supported training of new staff by sharing knowledge of store procedures.
- Handled cash transactions accurately by following established procedures.
Summer Job
Whites Produce
01.2020 - 01.2024
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified the needs of customers promptly and efficiently.
- Provided excellent service and attention to customers through face-to-face interactions.
Catering Staff
Ketchum’s
01.2020 - 01.2023
- Catering when needed.
- Prepared and organized food items for events and catering orders.
- Set up dining areas according to event specifications and client requests.
- Collaborated with team members to ensure smooth event operations.
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Assisted servers on the dining floor with various tasks for patrons.
- Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
- Followed safety and sanitation guidelines to maintain a safe work environment.
Education
High School Diploma -
Alabama Connections Academy
Athens, AL05-2025
High School -
Slocomb High School
Slocomb, AL01.2023
Associate of Applied Science - Business
Enterprise State Community College
Enterprise, ALSkills
- Customer service
- Team collaboration
- Problem resolution
- Time management
- Complaint handling
- Customer focus
- Credit card payment processing
- Document control
- Conflict resolution
- Cash handling
- Sales promotion
- Tactful and diplomatic
- Empathy and patience
Volunteer Experience
- Participated in a mission trip to a Tennessee Christian college, preparing and painting sheds and a residential home to support campus and community needs.
- Assisted in setting up and conducting a Vacation Bible School (VBS) program at a local church in Kentucky, supporting Christian children’s activities for a church lacking the resources.
- Contributed to painting and renovating an old school in Texas, that had been abandoned for years helping convert the facility into a functional church building for the local church & community.
- Volunteered multiple years at our church harvest festival, assisting with event setup, coordination, cleanup and community engagement.
- Assisted for five years with the Children’s Program at New Teamon Baptist Church, supporting the teacher activities by calming and engaging with children, preparing and organizing lesson materials, assisting with age-appropriate projects, ensuring safe parent pick-up, contributing to lesson planning, and maintaining a clean and welcoming learning environment.
Timeline
Customer Service Staff
Publix West 84
01.2023 - Current
Summer Job
Whites Produce
01.2020 - 01.2024
Catering Staff
Ketchum’s
01.2020 - 01.2023
High School Diploma -
Alabama Connections Academy
High School -
Slocomb High School
Associate of Applied Science - Business
Enterprise State Community College