Alexia Long
West Sacramento,California
Summary
I am a personable and approachable professional who genuinely enjoys working with people. I bring strong customer service skills and take pride in ensuring that every guest feels welcome and well cared for. I handle any issues promptly and effectively, maintaining a positive experience for all. Building strong relationships with customers is important to me, and I consistently strive to create a lasting, positive impression.
Overview
4
4
years of professional experience
Work History
Host
Paesanos Restaurant
Sacramento, CA
02.2026 - Current
- Managed reservation system to optimize table turnover and guest flow.
- Handled customer inquiries and complaints efficiently, maintaining positive dining atmosphere.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Built rapport with regular patrons to foster a welcoming and inclusive environment.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Front Desk Receptionist & Hair Stylist Assistant
77 Salon Inc.
Oakland, CA
09.2024 - 01.2026
- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Conducted inventory checks, ensuring necessary supplies were available for daily operations.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted stylists with client consultations and service preparations.
- Managed appointment scheduling, optimizing stylist workflows, and client satisfaction.
- Trained new staff on salon protocols, fostering a cohesive team environment and enhancing service delivery.
Front End Associate Checker/Courtesy Clerk
Nugget Market Inc.
West Sacramento, CA
10.2023 - 08.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Gathered shopping baskets and carts and relocated them to designated areas.
- Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
Team Member
Jamba Juice
West Sacramento, CA
06.2022 - 10.2023
- Prepared and blended smoothies to ensure high-quality customer satisfaction.
- Maintained cleanliness of workstations and equipment to comply with health standards.
- Trained new staff on product preparation techniques and safety protocols to enhance team performance.
- Assisted customers in selecting products, enhancing their experience through personalized service.
- Operated point-of-sale systems accurately for efficient transaction processing.
Education
High School Diploma -
River City High School
West Sacramento, CASkills
- Effective time management and organization
- Telephone skills
- Verbal and written communication
- Client engagement
- Guest service
- Positive attitude
- Teamwork and collaboration
Timeline
Host
Paesanos Restaurant
02.2026 - Current
Front Desk Receptionist & Hair Stylist Assistant
77 Salon Inc.
09.2024 - 01.2026
Front End Associate Checker/Courtesy Clerk
Nugget Market Inc.
10.2023 - 08.2024
Team Member
Jamba Juice
06.2022 - 10.2023
High School Diploma -
River City High School