Alexia Ramirez
Phoenix,AZ
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer loyalty at Domino's Pizza through exceptional service and effective problem-solving. Skilled in cash handling and teamwork, my ability to multitask and resolve conflicts has consistently contributed to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Journeys Shoes
Glendale, AZ
05.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Representative
Domino's Pizza
Phoenix, AZ
11.2023 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team Member
Chipotle Grill
Phoenix, AZ
01.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Maryvale High School
Phoenix, AZ07.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Problem-Solving
- Multi-tasking strength
- Exceptional customer service
- Money Handling
- Cash Register Operation
- Stocking and Receiving
Art
i was first introduced to art through an elementary school class, i loved how i was able to express myself through it as well as take pride seeing something i was so patient and gentle with be put together. i especially liked connecting with others through it, this reason motivates me to make a career out of it.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Journeys Shoes
05.2024 - Current
Customer Service Representative
Domino's Pizza
11.2023 - 05.2024
Team Member
Chipotle Grill
01.2022 - 07.2022
High School Diploma -
Maryvale High School