Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexia Sanchez

Bayonne

Summary

Proven customer service expert with a strong work ethic, demonstrated during tenure at Chipotle. Skilled in multitasking and adapting to change, ensuring high accuracy in transactions and efficient problem-solving. Excelled in team collaboration and customer satisfaction, significantly contributing to repeat business and positive work environments.

Overview

5
5
years of professional experience

Work History

Cashier

Chipotle
09.2024 - 12.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Truck Unloader

UPS
06.2024 - 09.2024
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Handled packages with care while transporting from truck to loading dock.
  • Sorted and properly arranged items.
  • Assisted other team members in navigating large loads.

Crew Member

Wingstop
03.2024 - 06.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Barista

Starbucks
07.2023 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Crew Member

Chic-Fil-A
12.2021 - 06.2022
  • Took orders, prepared meals, and collected payments.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Deli Associate/ Cashier

Quick Chek
07.2021 - 01.2022
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Waitress/Customer Service Phone Representative

Mona Lisa Pizzeria
03.2020 - 07.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Achieved high first-call resolution rates by thoroughly addressing customer concerns and providing accurate information.

Education

High School Diploma -

Bayonne High School
Bayonne, NJ
06-2023

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Adaptable to change

Timeline

Cashier

Chipotle
09.2024 - 12.2024

Truck Unloader

UPS
06.2024 - 09.2024

Crew Member

Wingstop
03.2024 - 06.2024

Barista

Starbucks
07.2023 - 01.2024

Crew Member

Chic-Fil-A
12.2021 - 06.2022

Deli Associate/ Cashier

Quick Chek
07.2021 - 01.2022

Waitress/Customer Service Phone Representative

Mona Lisa Pizzeria
03.2020 - 07.2020

High School Diploma -

Bayonne High School

Similar Profiles

CREATE PROFILE
Alexia Sanchez