Alexia Wilson
Tallahassee,FL
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
1
1
Certification
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Assistant Manager
Charlette Russe
Tallahassee, USA
12.2024 - Current
- Executed day-to-day people, presentation, and process operations to enhance Charlotte Russe store experience.
- This opportunity allows me to create an environment consistent with the Charlotte Russe customer experience by modeling selling behaviors and providing coaching to sales associates.
- Collaborated with Store Manager to implement daily/weekly/monthly store priorities and ensure compliance with Charlotte Russe's policies and procedures.
Internship Student
Manausa, Shaw & Minacci, P.A
Tallahassee
08.2025 - 02.2026
- Attended client meetings and took detailed notes for attorney reference.
- Organized case files and maintained accurate records of client information.
- Shadowed staff to observe workflow and processes in a professional setting.
Human Resource Coordinator
legend hospitality
Tallahassee, USA
01.2024 - 11.2024
- Managed the administrative and clerical functions of HR departments, which involved maintaining personnel records, creating and updating employee handbooks, and developing employee orientation programs.
- Coordinated recruitment processes, including job postings and candidate interviews.
- Managed employee onboarding and orientation sessions for new hires.
- Maintained employee records and updated HR databases regularly.
Concession Stand Lead
Legends Hospitality
Tallahassee, USA
03.2022 - 01.2024
- Managed overall operations of designated concession outlets, ensuring smooth service and customer satisfaction.
- Oversees and plans the activity of stand employees.
- Coordinated replacement stock orders.
- Engaged with customers on orders, comments, and complaints to enhance their experience and address concerns.
- Processed customer payments accurately from customers and made change as necessary.
- Arranged timely replacement stock orders to maintain inventory levels and meet customer demand.
Student Intern
Mattbeth construction
Fort Lauderdale, FL
05.2023 - 08.2023
- Conducted site inspections to ensure compliance with safety standards.
- Supported the preparation of project documentation and reports for stakeholders.
- Maintained communication with subcontractors to ensure timely task completion.
- Assisted project managers with scheduling and coordinating construction activities.
Security Officer
South Florida Security Group
Fort Lauderdale, USA
06.2022 - 08.2022
- Patrols also help to enforce local laws and ordinances designed to keep your community's citizens safe, observe parking and traffic restrictions, look out for suspicious activity, and enforce noise regulations.
- Documented incidents and conducted investigations to ensure thorough reporting and informed follow-up actions.
- Operated company vehicles to patrol large sites.
- Monitored surveillance cameras to detect and assess disruptions or unlawful activities.
- Apprehended and detained perpetrators while waiting for arrival of authorities.
- Apprehended and detained perpetrators while waiting arrival of authorities.
- Wrote comprehensive incident reports and conducted thorough investigations.
- Reviewed footage from surveillance cameras to detect incidents to identify disruptions or unlawful acts.
Management Staff Member
Cardinal Staffing
Tallahassee, USA
11.2021 - 03.2022
- Oversaw contingency plan integration and operations to ensure preparedness for potential risks.
- Conducted and oversaw contingency plan integration and operations.
- Screened resumes and conducted initial interviews to support recruitment efforts and identify strong candidates.
- Managed multiple projects simultaneously, ensuring timely delivery while adhering to tight deadlines.
Security Officer
National Alert Security and Protection
Tallahassee, USA
03.2021 - 08.2021
- Safeguarded hotel staff and visitors' possessions using surveillance technology to prevent crimes and enhance overall security.
- Patrolled premises regularly to maintain order and establish security presence.
- Monitored and authorized entrance of vehicles or people to keep property secure.
- Operated company vehicles to patrol large sites.
- Responded to alarms by investigating and assessing situation.
- Maintained and securely retained series of keys, controlling access to locked areas.
- Administered first aid to individuals in health crises.
Key Holder
Papa Johns
Fort Lauderdale, USA
02.2021 - 04.2021
- Opened and closed the store, including cash handling, register reconciliation, and securing the location.
- Trained and coached new employees on company procedures, enhancing customer service and ensuring adherence to food safety and quality standards.
- Delegated tasks and monitored team performance, maintaining productivity and consistently meeting service goals.
- Resolved customer concerns professionally, ensuring a positive dining experience.
- Assisted with inventory management, stocked supplies, and placed product orders.
- Ensured compliance with health, safety, and sanitation regulations.
- Prepared food, managed order accuracy, and coordinated delivery and carryout operations during high-volume periods.
- Collaborated with management to support achievement of sales, labor, and operational goals.
Education
Bachelor of Science - Criminal Justice
Florida Agricultural and Mechanical University
08.2025 - 05.2026
Arts - Criminal Justice
Tallahassee community college
Tallahassee, FL 08.2021 - 04.2024
Skills
- Hotel experience
- Customer service
- Front desk
- Sales
- Service quality assurance
- Point of sale operations
- Inventory management
- Financial transactions
- Budget management software
- Payroll
- Talent acquisition
- Employee engagement
- Negotiation
- Organizational skills
- Time management
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Digital marketing
- Computer skills
- Data entry
- Promotional strategies
- Safety protocols
- Supervisory experience
- Communication skills
- Hospitality
- Restaurant experience
- Hospitality
- Safety protocols
Certification
- Class D Security
- First Aid Certification
- Driver's License
- Food Handler Certification
- Certified Property Manager
- CMCA
- Certified Apartment Manager
- PERC Card
- Certified Bookkeeper
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Internship Student
Manausa, Shaw & Minacci, P.A
08.2025 - 02.2026
Bachelor of Science - Criminal Justice
Florida Agricultural and Mechanical University
08.2025 - 05.2026
Assistant Manager
Charlette Russe
12.2024 - Current
Human Resource Coordinator
legend hospitality
01.2024 - 11.2024
Student Intern
Mattbeth construction
05.2023 - 08.2023
Security Officer
South Florida Security Group
06.2022 - 08.2022
Concession Stand Lead
Legends Hospitality
03.2022 - 01.2024
Management Staff Member
Cardinal Staffing
11.2021 - 03.2022
Arts - Criminal Justice
Tallahassee community college
08.2021 - 04.2024
Security Officer
National Alert Security and Protection
03.2021 - 08.2021
Key Holder
Papa Johns
02.2021 - 04.2021