Alexis Abreu
Workout Anytime
INDIANTRAIL,NC
6
years of professional experience
Detail-oriented Front Desk Professional experienced in appointment scheduling and cash handling. Managed daily operations and improved service times through effective time management and team collaboration, enhancing customer satisfaction and resolving issues efficiently.
Work History
Front Desk Receptionist
1 Year 9 Months- Greeted and assisted members, ensuring a welcoming environment.
- Handled member inquiries and resolved issues promptly and efficiently.
- Managed appointment scheduling for fitness consultations and classes.
- Processed membership applications and payments with accuracy.
- Maintained cleanliness and organization of reception area and facilities.
- Collaborated with team members to improve front desk operations.
Manager
1 Year 1 Month- Oversaw daily operations, ensuring quality standards and operational efficiency were consistently met.
- Implemented inventory management procedures, reducing waste and optimizing stock levels.
- Coordinated scheduling to match staff availability with peak business hours, optimizing service delivery.
- Enhanced customer satisfaction by resolving complaints promptly and effectively.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Team Member
1 Year 9 Months- Delivered exceptional customer service during peak hours, enhancing guest satisfaction and loyalty.
- Collaborated with team members to streamline food preparation processes, reducing wait times for customers.
- Assisted in training new staff on menu items and service protocols, fostering a knowledgeable workforce.
- Operated kitchen equipment efficiently, maintaining cleanliness and adherence to safety standards.
Education
Associate of Science - Sonography
Skills
Appointment scheduling
Detail orientation
Cash handling
Customer service
Membership processing
Time management
Problem resolution
Teamwork
Team collaboration
Verbal and written communication
Front desk coordination
Task prioritization
Timeline
Front Desk Receptionist
Workout Anytime
01.2025 - CurrentRead More
Manager
Papa John's Pizza
03.2022 - 04.2023Read More
Team Member
Sonic
05.2020 - 02.2022Read More
South Piedmont Community College
Associate of Science from Sonography
Read More