Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Alexis Aguirre Viveros

New Bedford,MA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Associate

Toyota Route 44
Raynham, MA
02.2025 - Current
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Negotiated prices with prospective buyers while adhering to company standards.
  • Entered customer data into computer system for record keeping purposes.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.

Sales Manager

Colonial South Jeep Dodge Ram Chryler
North Dartmouth, MA
02.2020 - 01.2025
  • Conducted market research and reported on competitors.
  • Conducted training sessions for sales staff on customer service and product knowledge.
  • Supported sales team members to drive growth and development.
  • Completed extensive product line training to increase sales and render improved services to customers.
  • Negotiated deals with customers in order to close sales transactions quickly and efficiently.
  • Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
  • Resolved customer complaints regarding sales and service.

Sales Associate

Kia Of Dartmouth
North Dartmouth, MA
05.2018 - 02.2020
  • Followed up with customers to build long-term relationships and successful referrals.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Negotiated prices with prospective buyers while adhering to company standards.
  • Entered customer data into computer system for record keeping purposes.

Collision Repair Technician

Wareham Ford
Wareham, MA
06.2014 - 06.2014
  • Matched and mixed paint to ensure perfect color matching.
  • Repaired or replaced parts such as bumpers, fenders, doors, windows, frames, radiators, grills, headlights.
  • Reviewed manufacturer manuals to understand vehicle specifications and parts.
  • Maintained cleanliness and orderliness in the work area.

Education

Associate of Arts - Business Administration And Management

Bristol Community College
Fall River, MA
05-2018

High School Diploma -

Greater New Bedford Regional Vocational Technical
New Bedford, MA
05-2015

Skills

  • Customer service
  • Sales negotiation
  • Data entry
  • Contract management
  • Market research
  • Product knowledge
  • Relationship building
  • Sales strategy
  • Lead generation
  • Communication skills
  • Time management
  • Team collaboration
  • Inventory control
  • Friendly and outgoing
  • Exceptional customer service
  • Multi-tasking strength
  • Relationship selling
  • Dispute mediation
  • Sales training
  • Bilingual communication

Languages

Spanish
Professional

Certification

  • Ram Expert
  • Jeep Expert
  • Mopar Expert

Accomplishments

  • Top salesman for 4 years

Timeline

Sales Associate

Toyota Route 44
02.2025 - Current

Sales Manager

Colonial South Jeep Dodge Ram Chryler
02.2020 - 01.2025

Sales Associate

Kia Of Dartmouth
05.2018 - 02.2020

Collision Repair Technician

Wareham Ford
06.2014 - 06.2014

Associate of Arts - Business Administration And Management

Bristol Community College

High School Diploma -

Greater New Bedford Regional Vocational Technical

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Alexis Aguirre Viveros