Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Client Service Supervisor
VCA All Creatures-Cloud Animal Hospital
O'Fallon, MO
09.2019 - Current
Interacted directly with clients to address their needs and concerns.
Resolved client and employee issues efficiently and effectively
Client Appointment Scheduling
Client Phone Communication
Supported efficient record keeping by managing both physical and electronic filing systems.
Worked alongside a team of four doctors
Ensured timely processing of payments and refunds
Employee Scheduling
Ensured proper upkeep of inventory.
Social media management
Managed end of day account balances efficiently and accurately
Manual Tasks: Stocking Inventory, Animal Handling Control, and Lobby Upkeep