Alexis Allen
Kernersville,NC
Summary
Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.
Overview
7
7
years of professional experience
Work History
Shift Manager
Andy’s Frozen Custard
High Point, NC
04.2018 - Current
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Trained new employees on company policies, procedures, and job responsibilities.
- Provided coaching and guidance to team members when necessary to improve performance.
Fulfillment Lead
Lowe’s Home Improvement
Kernersville, NC
10.2020 - 06.2021
- Communicated effectively with team members regarding order status updates.
- Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Received and processed customer orders for merchandise in a timely manner.
Education
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Worldwide Campus (Greensboro, NC)04-2025
Associate of Science - Aviation Management
Guilford Technical Community College
Jamestown, NC05-2022
Skills
- Friendly, Positive Attitude
- Planning
- Relationship Building
- Decision-Making
- Schedule Management
- Mentoring and Coaching
- Multitasking
Timeline
Fulfillment Lead
Lowe’s Home Improvement
10.2020 - 06.2021
Shift Manager
Andy’s Frozen Custard
04.2018 - Current
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Associate of Science - Aviation Management
Guilford Technical Community College
Similar Profiles
Vante KingVante King
General Manager at Andy’s Frozen CustardGeneral Manager at Andy’s Frozen Custard
Andrew PriceAndrew Price
Team Leader/Assistant Manager at Andy’s Frozen CustardTeam Leader/Assistant Manager at Andy’s Frozen Custard
Watson DayWatson Day
Shift Manager at Andy’s Frozen CustardShift Manager at Andy’s Frozen Custard