Alexis Anglin
Normal,IL
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Texas Roadhouse and Red Robin through exceptional service and strong work ethic. Skilled in cash handling and guest engagement, demonstrated by efficiently managing high-pressure situations and maintaining cleanliness standards. Adept at fostering team collaboration to deliver outstanding hospitality service, ensuring order accuracy and allergy awareness. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Red Robin
11.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Texas Roadhouse
05.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Panera Bread
05.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Nursing
Illinois State University
Normal, IL05.2026
High School Diploma -
Blue Ridge High School
Farmer City, IL05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Cleanliness standards
- Memory retention
- Hospitality service expertise
- Order Accuracy
- Allergy awareness
- Tableside Etiquette
- Team Player
Timeline
Server
Red Robin
11.2023 - 06.2024
Host
Texas Roadhouse
05.2023 - 08.2023
Cashier
Panera Bread
05.2021 - 08.2022
No Degree - Nursing
Illinois State University
High School Diploma -
Blue Ridge High School