A friendly individual with exceptional communication and problem solving skills. A dedicated team player with demonstrated training and aptitude. Committed to a positive and professional environment.
Overview
6
6
years of professional experience
Work History
Unit Secretary (PRN)
PAM Health Rehabilitation Hospital Of Sugar Land
2022.12 - Current
Serving as a receptionist, maintaining patient records, and transcribing and communicating physician orders as well as maintaining order at the nursing station.
Performs other related duties as assigned or requested.
Greets staff, physicians, public, and patients of various age groups and offers assistance as appropriate.
Managed incoming calls and directed to appropriate department.
Patient Representative (PRN)
CareNow Urgent Care
2022.09 - Current
Verified any changes or data updates to patient records and checked insurance information at each appointment.
Monitored patient flow throughout day to maintain appointment times and schedules.
Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
Head Hostess
Taylors Of Houston
2021.05 - 2022.06
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Agent Team Member
ROI Solutions Inc.
2021.08 - 2022.01
Informed clients of policies and procedures for Texas Rent Relief.
Resolved caller issues quickly and thoroughly.
Obtained client information by answering telephone calls.
Seasonal Educator
Lululemon
2018.05 - 2018.08
Educate guest on fabric, features, fit and function of products.
Engaging and connecting with guest and the community.
Arranging merchandise & operating cash register as needed.
Education
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Pearland, TX
12.2025
Bachelor of Science - Kinesiology
Tarleton State University
Stephenville, TX
12.2020
Skills
Customer service
Communication
Insurance Verification
Leadership
Adaptable and Flexible
Time Management
Patient Data Confidentiality
Timeline
Unit Secretary (PRN)
PAM Health Rehabilitation Hospital Of Sugar Land
2022.12 - Current
Patient Representative (PRN)
CareNow Urgent Care
2022.09 - Current
Agent Team Member
ROI Solutions Inc.
2021.08 - 2022.01
Head Hostess
Taylors Of Houston
2021.05 - 2022.06
Seasonal Educator
Lululemon
2018.05 - 2018.08
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Bachelor of Science - Kinesiology
Tarleton State University
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