Alexis Armstrong
East Saint Louis,IL
Summary
Hardworking and Highly motivated Sales Associate. Patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors. Eager to lend combined knowledge and skills to enhance business performance. I operate well in individual and team capacities, leveraging my seasoned work ethic to adapt to different processes and drive company objectives quickly. Furthermore, I am resourceful results-driven, and passionate about growth and efficiency to meet company needs and increase service value.
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Overview
3
3
years of professional experience
Work History
Sales Associate
Citi Trends
East Saint Louis, IL
08.2023 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
CSR
Pizza Hut
East Saint Louis, IL
07.2021 - 12.2021
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Followed up with customers to ensure their satisfaction.
- Demonstrated excellent verbal communication skills when interacting with customers.
- Participated in team meetings or training sessions when necessary.
- Promoted available products and services to customers during service, account management and order calls.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Updated system with order specifics and customer details, preferences, and billing information.
Education
High School Diploma -
East St Louis Senior High School
East Saint Louis, IL05-2023
Skills
- Sales Development
- Customer Needs Assessment
- Cash Register Operation
- Positive and professional
- Order Processing
- Payment Processing
- Customer Service
Timeline
Sales Associate
Citi Trends
08.2023 - Current
CSR
Pizza Hut
07.2021 - 12.2021
High School Diploma -
East St Louis Senior High School