Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Alexis Ayala

Anaheim,CA

Summary

Results-driven professional with extensive experience in supervising daily tasks and fostering a customer-first culture. Adept at guiding teams through effective communication and coaching, ensuring operational efficiency and high-quality service delivery. Passionate about finance and information systems.

Overview

5
5
years of professional experience

Work History

Supervisor

CVS Pharmacy
Anaheim, California
03.2025 - Current
  • Management
    Collaborated effectively with store leadership and crew members
    Supervised daily tasks by assigning, directing, and following up on responsibilities
    Communicated clearly between management and staff
  • Customer Service
    Assisted customers with questions, concerns, and complaints in line with company policy
    Promoted CVS’s customer-first culture through friendly, helpful interactions
    Delivered personalized coaching and feedback to team members
    Maintained strict customer/patient confidentiality
  • Merchandising & Presentation
    Priced, stocked, and organized merchandise
    Executed weekly promotional and seasonal displays
    Maintained off-shelf product displays and signage

Supervisor

99 Cents Store
Moreno Valley, California
08.2020 - 07.2021
  • Operated cash register efficiently, processing cash, credit, debit, and coupon transactions with 100% accuracy.
  • Provided friendly, helpful customer service, resolving questions and issues with professionalism and patience.
  • Maintained cleanliness and organization of the checkout area; restocked bags, receipt paper, and impulse items.
  • Assisted in store operations by restocking shelves and participating in inventory counts when needed.
  • Adhered to all store policies regarding safety, loss prevention, and cash handling procedures.
  • Collaborated with team members to ensure smooth store operations during peak hours and promotional events.

Education

BBA - Financial Planning

Hope International University
Fullerton, CA
05-2025

Skills

  • Strategic planning
  • Presentation skills
  • Time management
  • Financial analysis
  • Fluent bilingualism
  • Customer service
  • Communication skills
  • Personal finance management
  • Budgeting and finance management
  • Finance organization

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Dedicated four-year student-athlete on the university’s women’s soccer team.

Timeline

Supervisor

CVS Pharmacy
03.2025 - Current

Supervisor

99 Cents Store
08.2020 - 07.2021

BBA - Financial Planning

Hope International University

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