Alexis Barriera
Elmwood Park,NJ
Summary
Driven professional with a proven track record at Optical Outlet, excelling in customer service and problem-solving. Skilled in fostering teamwork and collaboration, adept at conflict resolution, and enhancing customer experiences. Demonstrated ability to improve operational efficiency, significantly contributing to a positive work environment and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Optical Outlet
10.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
Customer Service Cashier
Dunkin’ Donuts
01.2023 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Elmwood Park High School
06.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Conflict Resolution
Timeline
Sales Associate
Optical Outlet
10.2023 - 08.2024
Customer Service Cashier
Dunkin’ Donuts
01.2023 - 09.2023
Elmwood Park High School
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