Alexis Black
Pfafftown,NC
Summary
Dynamic and detail-oriented professional with a proven track record at Socialite Studios, enhancing salon revenue through exceptional customer service and upselling techniques. Adept at relationship building and skilled in social media coordination, I excel in fast-paced environments, demonstrating a keen ability to quickly adapt and drive customer engagement.
Experienced with customer interaction, creating welcoming shopping environment and boost sales. Track record of maintaining organized inventory and contributing to store success.
Overview
3
3
years of professional experience
Work History
Hairstylist
Socialite Studios
Winston-Salem, NC
08.2024 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Increased salon revenue by upselling products and additional treatments during appointments.
Hostess/ To Go Specialist
Fratelli's Steakhouse
Winston Salem, NC
08.2023 - 11.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate/ Model/Marketing and Social Media Coordinator
Evelyn Rose Boutique
Winston Salem, NC
02.2022 - 08.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Remained focused, motivated and professional throughout long shoots and events.
- Boosted social media engagement with consistent posting and timely responses to audience interactions.
- Contributed to the development of creative visual assets for use in both print and digital marketing materials.
Education
Cosmetology -
Aisling Institute
Kernersville, NC10-2023
Skills
- Quick learner
- Detail-orientated
- Schedule management
- Relationship building and management
Timeline
Hairstylist
Socialite Studios
08.2024 - Current
Hostess/ To Go Specialist
Fratelli's Steakhouse
08.2023 - 11.2024
Sales Associate/ Model/Marketing and Social Media Coordinator
Evelyn Rose Boutique
02.2022 - 08.2024
Cosmetology -
Aisling Institute