Alexis Bouaphakeo
West Des Moines
Summary
Training Leader with experience in developing comprehensive training materials for onboarding new employees, ensuring alignment with organizational standards. Conducted targeted training sessions aimed at enhancing team skills and improving guest service outcomes. Facilitated workshops focused on food safety and sanitation procedures, contributing to a culture of compliance and operational excellence. Demonstrated ability to uphold business standards while effectively managing team performance and fostering a collaborative environment. Adapt to new challenges and quickly learning new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training Leader
Panda Restaurant Group, Inc., Panda Express
Ankeny
10.2016 - Current
- Developed training materials for onboarding new employees at Panda Express.
- Conducted training sessions to enhance team skills and guests service.
- Facilitated workshops on food safety and sanitation procedures.
- Uphold business standards and upkeep business numbers.
Education
High School Diploma -
Ankeny Centenial High School
Ankeny, IA05-2018
Some College (No Degree) -
Des Moines Area Community College
Ankeny, IASkills
- Employee training
- Training development
- Workshop facilitation
- Food safety
- Customer service
- Team building
- Performance evaluation
- Conflict resolution
- Coaching techniques
- Learning management systems
- Organizational leadership
- Adaptability
Certification
- Servsafe Certified
Timeline
Training Leader
Panda Restaurant Group, Inc., Panda Express
10.2016 - Current
High School Diploma -
Ankeny Centenial High School
Some College (No Degree) -
Des Moines Area Community College