Alexis Brelove
Milwaukee,Wisconsin
Overview
8
8
years of professional experience
Work History
Operatational Coordinator
Matt Talbot Recovery Center
Milwaukee, WI
01.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Direct Support Professional
Broad Step
Milwaukee, WI
08.2020 - 11.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Fire Keepers Hostess
Potawatomi Hotel & Casino
Milwaukee, WI
11.2019 - 05.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier
Walmart
Milwaukee, WI
08.2016 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Project Stay High School
Milwaukee, WI06.2015
Skills
- Customer Service
- Sales
- Cash handling
- Customer care
- Lead
- Management
- Caregiver
- Cbrf
References
Meghan Wagner, Teacher, (414) 213-5341, Project STAY
Timeline
Operatational Coordinator
Matt Talbot Recovery Center
01.2022 - Current
Direct Support Professional
Broad Step
08.2020 - 11.2021
Fire Keepers Hostess
Potawatomi Hotel & Casino
11.2019 - 05.2021
Cashier
Walmart
08.2016 - 11.2019
High School Diploma -
Project Stay High School