ALEXIS BROOKS

Drove yearly revenue generation surpassing $300M for 52 diverse multi-site clients.

• Recruited and hired qualified national sales team members. Coached, developed, and motivated the team to exceed revenue goals.
• Evaluated existing client base to uncover cross-sale and upsell potentials.
• Collaborated with various teams to formulate and implement effective strategies.
• Boosted brand awareness with targeted national campaigns.
• Created an extensive training curriculum for onboarding new sales representatives.

Created programs to enhance productivity in a 3,000+ member sales team.

• Analyzed data from CRM systems and survey data to identify opportunities for improving sales effectiveness.
• Conducted multiple time and motion studies to evaluate operational efficiency.
• Executed projects to evaluate optimal customer coverage models.
• Collaborated with senior management to define KPIs, and track performance metrics across teams.
• Implemented scoring systems for Sales Execution and Talent Calibration.
• Created segment-specific training tools and led campaign execution.

Attained double-digit growth in revenue across various complex health institutions.

• Standardized processes, products, and services across aligned sites.
• Fostered corporate relationships to achieve operational consistency.
• Exceeded sales targets for four consecutive years from 2016 to 2019.
• Secured the top position in the Corporate Healthcare Team for 2019; recognized with President's Club status.
• Earned recognition with 2 Manager Shout Outs for enhancing team performance.
• Established mutual accountability through Customer Scorecards focusing on key performance metrics.
• Collaborated with aligned sellers and leaders, boosting site-level strategies.

Hired and developed a team of Account Managers across various markets to surpass annual sales targets.

• Exceeded annual sales targets in 2007, 2011, 2012, 2013, and 2015.
• Provided guidance for career advancement and awards.
• Achieved top employee engagement scores regionally in 2013 and 2015.
• Spearheaded regional employee engagement enhancement project in 2016.
• Facilitated market expansion through the development of a skilled team.
• Developed critical vertical territories in Healthcare, Property Management, and Hospitality within NYC.

Achieved outstanding sales results through customer relationship development and problem-solving.

• Developed and implemented strategies to meet sales quotas.
• Educated customers about products and services offered by the company.
• Assisted customers in selecting appropriate products or services for their needs.
• Maintained accurate records of customer interactions and transactions.

Gained a thorough knowledge of business operations.

• Acquired in-depth knowledge of customer service standards.
• Operated within distribution center facilities.
• Developed an understanding of e-commerce's role in customer purchasing behavior.