Alexis Brown
Bensalem,PA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Cashier
Target
Bensalem, PA
10.2024 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers promptly and responded to questions.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed customer payments quickly and returned exact change and receipts.
- Helped with purchases and signed customers up for rewards program.
- Maintained work area and kept cash drawer organized.
Restaurant Hostess
On The Border
Bensalem, PA
05.2023 - 10.2024
- Adhered to all safety regulations set forth by the restaurant management team.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Balanced cash register at end of shift according to established procedures.
- Greeted customers and escorted them to their tables.
Ice Cream Scooper
Brodies Ice cream
Bensalem, Pennsylvania
04.2022 - 09.2024
- Assisted in menu development and the introduction of new flavors and products.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Greeted customers in a friendly manner and provided excellent customer service.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Scrubbed and polished counters to remove debris and food.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Trained new staff on serving techniques, customer service protocols, and safety procedures.
- Cleaned equipment such as blenders, mixers, freezers, scoops. after each use.
- Processed payments on cash register and counted back bills and change to patrons.
- Communicated inventory needs to supervisors so that supplies were always available during shifts.
Education
High School Diploma -
Bensalem Highschool
Bensalem, Pennsylvania06-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Cleanliness maintenance
- Inventory management
- Time management
- Detail orientation
- Loyalty program promotion
- Food safety standards
- Menu memorization
- Menu and service offerings
- Cleaning and organization
Timeline
Cashier
Target
10.2024 - Current
Restaurant Hostess
On The Border
05.2023 - 10.2024
Ice Cream Scooper
Brodies Ice cream
04.2022 - 09.2024
High School Diploma -
Bensalem Highschool