Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALEXIS CARRETO

Tooele,United States

Summary

Dynamic leader with a proven track record at AutoZone, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and operational efficiency, showcasing exceptional time management and bilingual communication skills. Achieved significant improvements in service delivery and team performance, demonstrating a commitment to excellence and innovation.

Overview

3
3
years of professional experience

Work History

Manager

AutoZone
Salt Lake City
11.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Speak english and spanish fluently
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Outfitter

Bass Shop Cabelas
Tooele, UT
10.2023 - 03.2024

Our dutties where to

Pick retail

Pack them label them with their addres

Stock the merchandise

Clean the area of work

Load the truck with the products

Customer Service Representative

Boost Mobile
Murray, UT
08.2022 - 10.2022

Make calls about payments

Sell phones, plans, accesories for phones

Clean

Count inventory

Open store

Close store

Customer Service Representative

Uhaul Moving And Storage
Bountiful, UT
06.2022 - 08.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Landscaping

Lawn Buttler
Bountiful, UT
06.2021 - 06.2022
  • Enhanced curb appeal at all properties by coordinating regular landscaping, maintenance, and capital improvements.
  • Enhanced the facility''s appearance through regular cleaning, landscaping, and cosmetic improvements that contributed to a professional and welcoming environment.
  • Construction when needed
  • Winter time
  • Remove snow with truck, tractor, shovel
  • Trow salt with the track and by hand


  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Expanded service offerings to include additional landscaping tasks such as trimming, edging, and mulching when required by clients or projects.

Education

Murry Higschool
Murray, UT

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Outfitter

Bass Shop Cabelas
10.2023 - 03.2024

Manager

AutoZone
11.2022 - Current

Customer Service Representative

Boost Mobile
08.2022 - 10.2022

Customer Service Representative

Uhaul Moving And Storage
06.2022 - 08.2022

Landscaping

Lawn Buttler
06.2021 - 06.2022

Murry Higschool
ALEXIS CARRETO