Alexis Childs
Columbus,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Plucked Up - Chicken & Biscuits
Columbus, GA
12.2023 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and kitchen.
- Managed cash register operations during busy meal periods.
- Resolved customer inquiries and complaints with professionalism and care.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Packer/Shipper
The Memory Company
Phenix City, AL
01.2023 - 01.2024
- Packaged products with attention to detail and quality standards.
- Inspected items for damages before packing and shipping.
- Maintained a clean and organized workspace for safety compliance.
- Followed specific packing instructions for various product lines.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Arranged items on pallets according to size and weight.
- Inspected packages for accuracy and completeness before shipping.
Server
Cheddar's Scratch Kitchen
Columbus, GA
01.2022 - 01.2023
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and kitchen.
- Resolved customer inquiries and complaints with professionalism and care.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Manager
Newk's Eatery
Columbus, GA
01.2020 - 01.2023
- Supervised daily operations ensuring efficient workflow and high service standards.
- Trained new team members on food safety protocols and customer service techniques.
- Resolved customer complaints promptly to enhance guest satisfaction and retention.
- Collaborated with upper management on strategic initiatives for store improvement.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
processor unloader
Walmart Distribution Center
Opelika, AL
05.2021 - 05.2022
- Operated forklifts to transport goods within the distribution center.
- Managed inventory levels to ensure accurate stock availability.
- Collaborated with team members to streamline loading and unloading processes.
- Inspected shipments for damage and verified product quality before processing.
- Maintained a clean and organized work area to promote safety and efficiency.
- Utilized warehouse management systems for tracking inventory and shipments.
- Participated in regular safety audits to uphold workplace standards and regulations.
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Scanned barcodes and processed merchandise by moving to proper areas.
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
Education
Ged
Columbus, GA05-2026
Skills
- Customer service
- Time management
- Cash handling
- Food safety protocols
- Team collaboration
- Strong work ethic
- Basic math
- Team management
- Shipment unpacking
- Supply chain
- Packaging and labeling
- Loading and unloading
- Forklift operations
- Order picking and processing
- Staff management
- Recruiting and interviewing
- Schedule preparation
Timeline
Server
Plucked Up - Chicken & Biscuits
12.2023 - 03.2025
Packer/Shipper
The Memory Company
01.2023 - 01.2024
Server
Cheddar's Scratch Kitchen
01.2022 - 01.2023
processor unloader
Walmart Distribution Center
05.2021 - 05.2022
Manager
Newk's Eatery
01.2020 - 01.2023
Ged