Alexis Clements
San Pedro,CA
Summary
Goal-oriented candidate with 20 years of retail experience. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
21
21
years of professional experience
Work History
Store Team Leader
American Eagle Outfitters, Inc
Downey, CA
10.2018 - Current
- Led efforts to establish a strong company culture, emphasizing core values and promoting employee satisfaction throughout the organization.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Manage all compensation decisions in partnership with HR.
- Recruit, hire, develop, and retain a high performing culture
Operations Manager
Designer Shoe Warehouse, DSW
Torrance, CA
10.2014 - 10.2018
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Category Manager
Victoria's Secret & PINK
Santa Monica, CA
06.2003 - 10.2014
- Increased overall category sales by developing and executing strategic merchandising plans.
- Led a high-performing team to achieve store targets consistently, ensuring employee motivation and engagement.
- Conduct hiring events to support LA district with top talent candidates
- Provide valuable input into organizational succession planning discussions based on current workforce trends and future talent needs.
Education
High School Diploma -
Junipero Serra High School
Gardena, CABusiness Management
California State University - Los Angeles
Los Angeles, CABusiness Administration
Los Angeles Harbor College
Wilmington, CASkills
- Recruitment and hiring
- Talent Acquisition
- Customer Service Management
- Team building
Accomplishments
- #1 Region Store in high employee retention from 2021-2023 at 98%
- Improved customer service satisfaction results from 61% to 90% through effective hiring
- Led multiple stores hiring events resulting in exceeded recruitment goals for 5 consecutive years.
- #1 Victoria’s Secret Intimate Sales Performance in LA Market
Timeline
Store Team Leader
American Eagle Outfitters, Inc
10.2018 - Current
Operations Manager
Designer Shoe Warehouse, DSW
10.2014 - 10.2018
Category Manager
Victoria's Secret & PINK
06.2003 - 10.2014
High School Diploma -
Junipero Serra High School
Business Management
California State University - Los Angeles
Business Administration
Los Angeles Harbor College