Samuel Longoria
Conroe,TX
Summary
Dynamic Store Team Leader with proven success in enhancing team performance, driving customer engagement, and fostering a positive work environment. Expertise in employee training and relationship building supports operational excellence.
Overview
30
30
years of professional experience
Work History
Store Team Leader
Joe V's Smart Shop
Houston, TX
11.2018 - Current
- Led daily operations to ensure exceptional customer service and store performance.
- Trained and mentored staff on best practices for inventory management and merchandising.
- Streamlined processes to improve efficiency in product stocking and planogram execution.
- Implemented loss prevention strategies, reducing shrinkage through effective training and monitoring.
- Analyzed sales trends to optimize product placement and promotional strategies.
- Coordinated team schedules to maintain adequate staffing levels during peak hours.
- Fostered a positive work environment, enhancing team morale and collaboration across departments.
- Developed and executed initiatives that enhanced overall store presentation and customer engagement.
Unit Director
El Rancho Supermercado
Houston, TX
12.2012 - 10.2018
- Directed daily operations to optimize efficiency and service quality in high-volume retail environment.
- Implemented strategic initiatives to enhance customer experience and increase store profitability.
- Trained and mentored staff on best practices, fostering a collaborative team culture.
- Analyzed sales data to identify trends, driving informed decision-making for inventory management.
- Improved employee retention rates by implementing comprehensive onboarding programs and ongoing professional development opportunities.
Store Director
Lowes Home Improvement Stores
Livingston, TX
07.2005 - 11.2012
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
- Developed training programs for staff to boost product knowledge and sales techniques.
- Analyzed sales data to identify trends and adjust merchandising strategies effectively.
- Led cross-functional teams to execute promotional events, increasing foot traffic and sales revenue.
- Fostered a culture of safety compliance, resulting in improved workplace conditions for employees.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
General Manager/Retail District Manager
Best Buy Inc
Houston, TX
05.1996 - 06.2005
- Directed operational strategies to enhance customer experience and drive sales growth.
- Led cross-functional teams to implement inventory management systems, improving stock accuracy.
- Developed training programs for staff, enhancing product knowledge and customer service skills.
- Analyzed market trends to inform strategic planning and optimize product offerings.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Bachelor of Science - Business Administration
University of Houston
Victoria05-1990
Skills
- Coaching and mentoring
- Recruitment and hiring
- Excellent communication
- Team leadership
- Effective communication
- Team building and motivation
- Relationship building
- Superior work ethic
- Team building
- Leadership development
- Employee training
Accomplishments
Received Store Manager of the Year in 2010 with Lowes.
Identified As Trainer for Salaried Managers with 2 different companies
Trainer of "Situational Leadership" course to Store Management teams
Timeline
Store Team Leader
Joe V's Smart Shop
11.2018 - Current
Unit Director
El Rancho Supermercado
12.2012 - 10.2018
Store Director
Lowes Home Improvement Stores
07.2005 - 11.2012
General Manager/Retail District Manager
Best Buy Inc
05.1996 - 06.2005
Bachelor of Science - Business Administration
University of Houston