Alexis Cox
Hillsdale,MI
Summary
Dynamic customer service professional with a strong work ethic and proven cash handling skills at Folk Oil Company. Recognized for enhancing customer experiences and training new staff, I excel in building relationships and implementing strategies that improve efficiency and satisfaction. Committed to maintaining a clean and organized environment while delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Cashier
Folk Oil Company
Hillsdale, MI
06.2024 - 03.2026
- Process customer transactions efficiently using point-of-sale systems.
- Maintain accurate cash drawer and balance at end of shifts.
- Assist customers with product inquiries and recommendations.
- Ensure cleanliness and organization of checkout area.
- Handle returns and exchanges in accordance with company policy.
- Train new cashiers on operational procedures and customer interaction techniques.
- Implement strategies to reduce wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Porter
Harold Chevrolet
08.2025 - 01.2026
- Assisted customers with vehicle pick-up and drop-off, ensuring a smooth experience.
- Maintained cleanliness of the dealership lot, enhancing visual appeal for visitors.
- Supported delivery operations by preparing vehicles for customer handover procedures.
- Implemented safety protocols while moving vehicles, reducing risk of accidents on the lot.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
Education
High School Diploma -
Jonesville High School
Jonesville, MISkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Order taking
- Refunds and exchanges
- Product knowledge
Timeline
Porter
Harold Chevrolet
08.2025 - 01.2026
Cashier
Folk Oil Company
06.2024 - 03.2026
High School Diploma -
Jonesville High School